In our comparison of Eclipse vs. Greenway Health, Greenway Health is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
The basic needs can be fulfilled.
For the tech support they seem to have a single person. That guy makes you realize how stupid you are. My advice is to stay away from this company.
I had to personally learn the system as we didn’t have a super user in my team. In the absence of a super user, a simpler method to initiate education is required. They have a very personable, well-trained, GRS team who are proficient communicators.
All the fundamentals pertaining to EHR’s are in this software, accessing and following patients is simple as is maneuvering. Its connection with external resources/providers is much better than other systems.
It is quite difficult to generate reports, the options are very many, nailing down a few parts wanted in a report is hard, a time consuming customization process, and subpar client service.
I am not impressed at all. I’ve worked with a wide range of software but didn’t find anyone so pathetic. Their customer service is not responding for weeks and if you are looking for a platform where the customer has some value then definitely this is not for you.
Claims can be sent easily, not expensive.
The customer service is horrible. They don’t know how to resolve the issues accurately. The interface is outdated. It takes too long to log in. Unnecessary steps to perform any function. Patient ledger is very complicated and messy. Speed is very slow. Fee schedules are hard to organize. They say that they welcome suggestions but on sending suggestions. A very rude and unprofessional person answers you straight that means no.
This system is terrible.
None.
Has a terrible UI-very many clicks are required, lacks an accurate click functionality, and you can’t use the entire window as the document browser doesn’t expand.
The basic needs can be fulfilled.
For the tech support they seem to have a single person. That guy makes you realize how stupid you are. My advice is to stay away from this company.
I am not impressed at all. I’ve worked with a wide range of software but didn’t find anyone so pathetic. Their customer service is not responding for weeks and if you are looking for a platform where the customer has some value then definitely this is not for you.
Claims can be sent easily, not expensive.
The customer service is horrible. They don’t know how to resolve the issues accurately. The interface is outdated. It takes too long to log in. Unnecessary steps to perform any function. Patient ledger is very complicated and messy. Speed is very slow. Fee schedules are hard to organize. They say that they welcome suggestions but on sending suggestions. A very rude and unprofessional person answers you straight that means no.
I had to personally learn the system as we didn’t have a super user in my team. In the absence of a super user, a simpler method to initiate education is required. They have a very personable, well-trained, GRS team who are proficient communicators.
All the fundamentals pertaining to EHR’s are in this software, accessing and following patients is simple as is maneuvering. Its connection with external resources/providers is much better than other systems.
It is quite difficult to generate reports, the options are very many, nailing down a few parts wanted in a report is hard, a time consuming customization process, and subpar client service.
This system is terrible.
None.
Has a terrible UI-very many clicks are required, lacks an accurate click functionality, and you can’t use the entire window as the document browser doesn’t expand.
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In our rating and review comparison of Eclipse vs. Greenway Health, Eclipse has 27 user reviews and Greenway Health has 28. The average star rating for Eclipse is 4.14 while Greenway Health has an average rating of 3.75. Eclipse has more positive reviews than Greenway Health. Comparing Eclipse vs. Greenway Health reviews, Eclipse has stronger overall reviews.
Eclipse vs. Greenway Health both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Data Migration, Reporting & Analytics, Identity and Access Management (IAM), Cybersecurity Features, Integration Options, Compliance Accreditations, After-Sales Service. In our feature comparison of Eclipse vs. Greenway Health, Greenway Health offers more of the most popular features and tools than Eclipse.
In our pricing comparison of Eclipse vs. Greenway Health, Greenway Health's pricing starts at N/A/month and is more affordable compared to Greenway Health's starting cost of N/A/month.
Our comparison of Eclipse vs. Greenway Health shows that Greenway Health scores higher in usability for ease of use, meets requirements, setup & support, ease of admin. Eclipse scores higher in learning curve, quality of support, but Greenway Health has the best scores overall for system usability.
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