In our comparison of Eclipse vs. eClinicalWorks, eClinicalWorks is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The basic needs can be fulfilled.
For the tech support they seem to have a single person. That guy makes you realize how stupid you are. My advice is to stay away from this company.
It is adaptable, dependable, using it is simple, it has additional features, and client support is good
Very expensive.
I am not impressed at all. I’ve worked with a wide range of software but didn’t find anyone so pathetic. Their customer service is not responding for weeks and if you are looking for a platform where the customer has some value then definitely this is not for you.
Claims can be sent easily, not expensive.
The customer service is horrible. They don’t know how to resolve the issues accurately. The interface is outdated. It takes too long to log in. Unnecessary steps to perform any function. Patient ledger is very complicated and messy. Speed is very slow. Fee schedules are hard to organize. They say that they welcome suggestions but on sending suggestions. A very rude and unprofessional person answers you straight that means no.
By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.
It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.
Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.
The basic needs can be fulfilled.
For the tech support they seem to have a single person. That guy makes you realize how stupid you are. My advice is to stay away from this company.
I am not impressed at all. I’ve worked with a wide range of software but didn’t find anyone so pathetic. Their customer service is not responding for weeks and if you are looking for a platform where the customer has some value then definitely this is not for you.
Claims can be sent easily, not expensive.
The customer service is horrible. They don’t know how to resolve the issues accurately. The interface is outdated. It takes too long to log in. Unnecessary steps to perform any function. Patient ledger is very complicated and messy. Speed is very slow. Fee schedules are hard to organize. They say that they welcome suggestions but on sending suggestions. A very rude and unprofessional person answers you straight that means no.
It is adaptable, dependable, using it is simple, it has additional features, and client support is good
Very expensive.
By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.
It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.
Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.
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In our rating and review comparison of Eclipse vs. eClinicalWorks, Eclipse has 27 user reviews and eClinicalWorks has 69. The average star rating for Eclipse is 4.14 while eClinicalWorks has an average rating of 3.40. Eclipse has more positive reviews than eClinicalWorks. Comparing Eclipse vs. eClinicalWorks reviews, Eclipse has stronger overall reviews.
Eclipse vs. eClinicalWorks both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Language & Speech, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Sync/Refresh, Disaster Recovery, After-Sales Service. In our feature comparison of Eclipse vs. eClinicalWorks, eClinicalWorks offers more of the most popular features and tools than Eclipse.
In our pricing comparison of Eclipse vs. eClinicalWorks, eClinicalWorks's pricing starts at $499/month and is more affordable compared to eClinicalWorks's starting cost of $499/month.
Our comparison of Eclipse vs. eClinicalWorks shows that eClinicalWorks scores higher in usability for ease of use, setup & support, ease of admin. Eclipse scores higher in meets requirements, learning curve, quality of support, but eClinicalWorks has the best scores overall for system usability.
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