DUXware vs. Optum: Which is Best? - Wheelhouse

DUXware vs. Optum: Which is Best?

DUXware vs. Optum Best Overall: Optum

In our comparison of DUXware vs. Optum, Optum is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

DUXware Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.4
Usability Score:
7.9
Company Size:All Sizes
Platforms:
Optum Quick Info
WH Score:
9.2
Pricing Score:
9.0
Feature Score:
8.6
Usability Score:
9.3
Company Size:Mid Market, Large Market
Platforms:

Pricing

DUXware Pricing
Price Range
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* Vendor does not share prices.

Optum Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

DUXware Features
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Claim Filing
  • Claim Scrubbing
  • Eligibility Verification
  • Denial Management
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
Optum Features
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Claim Filing
  • Claim Scrubbing
  • Eligibility Verification
  • Denial Management
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List

Pros & Cons

DUXware Pros & Cons
Pros
  • Quick, easy to use and claim management.
Cons
  • None.
Optum Pros & Cons
Pros
  • I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface
  • The tool's visual design makes it easy to interpret and navigate.
Cons
  • However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Reviews

DUXware Reviews
Top Favorable Review
C
Celia
Reviewed on Jul 2, 2021

Charges can be entered quickly and easily, and claims can be instantly posted and billed. I've been quite happy with the program.

Quick, easy to use and claim management

None

Top Critical Review
J
Jennifer
Reviewed on Jul 2, 2021

I have the peace of mind knowing that I can always get in touch with someone who will listen to my concerns and take action.

Great customer support

None

Optum Reviews
Top Favorable Review
E
Ezra
Reviewed on Jul 2, 2021

The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."

I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.

It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.

Top Critical Review
E
Esther
Reviewed on Jul 2, 2021

The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.

I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.

However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Alternatives

DUXware Alternatives
Optum Alternatives
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DUXware vs. Optum: Detailed Comparison

DUXware vs. Optum Top Ratings & Reviews: DUXware

In our rating and review comparison of DUXware vs. Optum, DUXware has 9 user reviews and Optum has 2. The average star rating for DUXware is 5 while Optum has an average rating of 4. DUXware has more positive reviews than Optum. Comparing DUXware vs. Optum reviews, DUXware has stronger overall reviews.

DUXware vs. Optum Best Features & Functionality: Optum

DUXware vs. Optum both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service. In our feature comparison of DUXware vs. Optum, Optum offers more of the most popular features and tools than DUXware.

DUXware vs. Optum Best Pricing: Optum

In our pricing comparison of DUXware vs. Optum, Optum's pricing starts at N/A/month and is more affordable compared to Optum's starting cost of N/A/month.

DUXware vs. Optum Best Usability: Optum

Our comparison of DUXware vs. Optum shows that Optum scores higher in usability for ease of use, meets requirements, ease of admin. DUXware scores higher in learning curve, setup & support, but Optum has the best scores overall for system usability.

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