DUXware vs. eClinicalWorks: Which is Best? - Wheelhouse

DUXware vs. eClinicalWorks: Which is Best?

DUXware vs. eClinicalWorks Best Overall: eClinicalWorks

In our comparison of DUXware vs. eClinicalWorks, eClinicalWorks is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

DUXware Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
8.4
Usability Score:
7.9
Company Size:All Sizes
Platforms:
eClinicalWorks Quick Info
WH Score:
9.1
Pricing Score:
8.2
Feature Score:
9.1
Usability Score:
8.4
Company Size:All Sizes
Platforms:

Pricing

DUXware Pricing
Price Range
Contact Us

* Vendor does not share prices.

eClinicalWorks Pricing
EHR Only
$499
per user / per month
EHR with Practice Management
$599
per user / per month

Features

DUXware Features
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Claim Filing
  • Claim Scrubbing
  • Eligibility Verification
  • Denial Management
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Invoicing & Billing
eClinicalWorks Features
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Claim Filing
  • Claim Scrubbing
  • Eligibility Verification
  • Denial Management
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Invoicing & Billing

Pros & Cons

DUXware Pros & Cons
Pros
  • Quick, easy to use and claim management.
Cons
  • None.
eClinicalWorks Pros & Cons
Pros
  • It is adaptable, dependable, using it is simple, it has additional features, and client support is good.
Cons
  • Terrible support-extremely slow response
  • Bugs are all over the software and very minimal processes (if any) were thought through.

Reviews

DUXware Reviews
Top Favorable Review
C
Celia
Reviewed on Jul 2, 2021

Charges can be entered quickly and easily, and claims can be instantly posted and billed. I've been quite happy with the program.

Quick, easy to use and claim management

None

Top Critical Review
J
Jennifer
Reviewed on Jul 2, 2021

I have the peace of mind knowing that I can always get in touch with someone who will listen to my concerns and take action.

Great customer support

None

eClinicalWorks Reviews
Top Favorable Review
A
Angela
Reviewed on Jul 2, 2021

It is adaptable, dependable, using it is simple, it has additional features, and client support is good

Very expensive.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.

It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.

Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.

Alternatives

DUXware Alternatives
eClinicalWorks Alternatives
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DUXware vs. eClinicalWorks: Detailed Comparison

DUXware vs. eClinicalWorks Top Ratings & Reviews: DUXware

In our rating and review comparison of DUXware vs. eClinicalWorks, DUXware has 9 user reviews and eClinicalWorks has 69. The average star rating for DUXware is 5 while eClinicalWorks has an average rating of 3.40. DUXware has more positive reviews than eClinicalWorks. Comparing DUXware vs. eClinicalWorks reviews, DUXware has stronger overall reviews.

DUXware vs. eClinicalWorks Best Features & Functionality: eClinicalWorks

DUXware vs. eClinicalWorks both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Language & Speech, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Sync/Refresh, Disaster Recovery, After-Sales Service. In our feature comparison of DUXware vs. eClinicalWorks, eClinicalWorks offers more of the most popular features and tools than DUXware.

DUXware vs. eClinicalWorks Best Pricing: eClinicalWorks

In our pricing comparison of DUXware vs. eClinicalWorks, eClinicalWorks's pricing starts at $499/month and is more affordable compared to eClinicalWorks's starting cost of $499/month.

DUXware vs. eClinicalWorks Best Usability: eClinicalWorks

Our comparison of DUXware vs. eClinicalWorks shows that eClinicalWorks scores higher in usability for ease of use, meets requirements, learning curve, quality of support, ease of admin. DUXware scores higher in setup & support, but eClinicalWorks has the best scores overall for system usability.

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