In our comparison of DrChrono vs. NextGen, NextGen is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago
I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.
The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor
The straightforward app that can be customized according to our needs. The support is also outstanding.
It is a bit expensive for smaller businesses.
The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.
The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.
Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
Horrible. Only ideal for medium and large practices
It functions as advertised by the sales staff.
It is non-tailorable, unending technical problems, a very long onboarding process, and the software’s reality and the sales team assurances are totally different.
Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago
I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.
The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor
The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.
The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.
Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
The straightforward app that can be customized according to our needs. The support is also outstanding.
It is a bit expensive for smaller businesses.
Horrible. Only ideal for medium and large practices
It functions as advertised by the sales staff.
It is non-tailorable, unending technical problems, a very long onboarding process, and the software’s reality and the sales team assurances are totally different.
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In our rating and review comparison of DrChrono vs. NextGen, NextGen has 153 user reviews and DrChrono has 39. The average star rating for NextGen is 3.99 while DrChrono has an average rating of 3.25. NextGen has more positive reviews than DrChrono. Comparing DrChrono vs. NextGen reviews, NextGen has stronger overall reviews.
DrChrono vs. NextGen both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, File Management, Appointments/Scheduling, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service, Medical Specialties. In our feature comparison of DrChrono vs. NextGen, NextGen offers more of the most popular features and tools than DrChrono.
In our pricing comparison of DrChrono vs. NextGen, NextGen's pricing starts at N/A/month and is more affordable compared to NextGen's starting cost of N/A/month.
Our comparison of DrChrono vs. NextGen shows that NextGen scores higher in usability for learning curve, quality of support. DrChrono scores higher in ease of use, meets requirements, setup & support, ease of admin, but NextGen has the best scores overall for system usability.
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