In our comparison of DrChrono vs. Greenway Health, Greenway Health is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago
I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.
The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor
I had to personally learn the system as we didn’t have a super user in my team. In the absence of a super user, a simpler method to initiate education is required. They have a very personable, well-trained, GRS team who are proficient communicators.
All the fundamentals pertaining to EHR’s are in this software, accessing and following patients is simple as is maneuvering. Its connection with external resources/providers is much better than other systems.
It is quite difficult to generate reports, the options are very many, nailing down a few parts wanted in a report is hard, a time consuming customization process, and subpar client service.
The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.
The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.
Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
This system is terrible.
None.
Has a terrible UI-very many clicks are required, lacks an accurate click functionality, and you can’t use the entire window as the document browser doesn’t expand.
Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago
I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.
The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor
The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.
The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.
Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
I had to personally learn the system as we didn’t have a super user in my team. In the absence of a super user, a simpler method to initiate education is required. They have a very personable, well-trained, GRS team who are proficient communicators.
All the fundamentals pertaining to EHR’s are in this software, accessing and following patients is simple as is maneuvering. Its connection with external resources/providers is much better than other systems.
It is quite difficult to generate reports, the options are very many, nailing down a few parts wanted in a report is hard, a time consuming customization process, and subpar client service.
This system is terrible.
None.
Has a terrible UI-very many clicks are required, lacks an accurate click functionality, and you can’t use the entire window as the document browser doesn’t expand.
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In our rating and review comparison of DrChrono vs. Greenway Health, Greenway Health has 28 user reviews and DrChrono has 39. The average star rating for Greenway Health is 3.75 while DrChrono has an average rating of 3.25. Greenway Health has more positive reviews than DrChrono. Comparing DrChrono vs. Greenway Health reviews, Greenway Health has stronger overall reviews.
DrChrono vs. Greenway Health both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Data Migration, Reporting & Analytics, Identity and Access Management (IAM), Cybersecurity Features, Integration Options, Compliance Accreditations, After-Sales Service. In our feature comparison of DrChrono vs. Greenway Health, Greenway Health offers more of the most popular features and tools than DrChrono.
In our pricing comparison of DrChrono vs. Greenway Health, Greenway Health's pricing starts at N/A/month and is more affordable compared to Greenway Health's starting cost of N/A/month.
Our comparison of DrChrono vs. Greenway Health shows that Greenway Health scores higher in usability for meets requirements, learning curve, setup & support, quality of support. DrChrono scores higher in ease of use, ease of admin, but Greenway Health has the best scores overall for system usability.
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