In our comparison of DrChrono vs. eClinicalWorks, eClinicalWorks is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago
I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.
The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor
It is adaptable, dependable, using it is simple, it has additional features, and client support is good
Very expensive.
The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.
The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.
Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.
It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.
Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.
Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago
I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.
The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor
The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.
The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.
Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
It is adaptable, dependable, using it is simple, it has additional features, and client support is good
Very expensive.
By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.
It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.
Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.
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In our rating and review comparison of DrChrono vs. eClinicalWorks, eClinicalWorks has 69 user reviews and DrChrono has 39. The average star rating for eClinicalWorks is 3.40 while DrChrono has an average rating of 3.25. eClinicalWorks has more positive reviews than DrChrono. Comparing DrChrono vs. eClinicalWorks reviews, eClinicalWorks has stronger overall reviews.
DrChrono vs. eClinicalWorks both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Language & Speech, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Sync/Refresh, Disaster Recovery, After-Sales Service. In our feature comparison of DrChrono vs. eClinicalWorks, eClinicalWorks offers more of the most popular features and tools than DrChrono.
In our pricing comparison of DrChrono vs. eClinicalWorks, eClinicalWorks's pricing starts at $499/month and is more affordable compared to eClinicalWorks's starting cost of $499/month.
Our comparison of DrChrono vs. eClinicalWorks shows that eClinicalWorks scores higher in usability for ease of use, learning curve, quality of support. DrChrono scores higher in meets requirements, setup & support, ease of admin, but eClinicalWorks has the best scores overall for system usability.
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