In our comparison of Dameware vs. N-able Take Control, N-able Take Control is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Dameware is a flexible, lightweight, and simple to maintain remote assistance and remote control solution. It is a more practical and effective method than the previous one since it centralizes various functions into a single set of tools. Dameware's features and advantages make the licensing price worthwhile despite the fact that it can be a bit expensive.
Easy to maintain, versatile and various modules
Licensing is expensive
Helps us to make remote connections, and also see who is currently online.
Easy connection to clients and the ability to see who is logged in and their location on our network.
I am currently experiencing an issue where I cannot see chrome screens and some windows screen areas. This problem has occurred on two Windows 10 laptops, one running version 1903 and the other running version 1909. I plan to contact support for assistance.
Even when the user isn't around, SolarWinds Dameware is an easy approach to establishing a connection to end-user computers or devices and investigating problems. After the session, files shared via this are simply reversed. Throughout sessions, it additionally gives technicians chat support snippets. In spite of the user's location, professionals can now remotely narrow down the problem. However, if the bandwidth is limited, the connection could be unreliable. Displaying every monitor on a different slide could further enhance multiscreen remote conferences.
Simple to use and chat suport
Multiscreen session should be improved and connection is terrible if the bandwidth is limited
Take Control gets the job done, but it falls short in some aspects. It is advisable to use an additional form of communication alongside this client, and the user interface could be more user-friendly.
Take Control offers a quick and stable remote connection, and the alert for incoming connections in the form of a pop-up window at the center of the screen is highly convenient for receiving prompt assistance.
The chat function in Take Control has several drawbacks. The UI is unattractive, and there is no option to initiate a chat on your own. You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.
Dameware is a flexible, lightweight, and simple to maintain remote assistance and remote control solution. It is a more practical and effective method than the previous one since it centralizes various functions into a single set of tools. Dameware's features and advantages make the licensing price worthwhile despite the fact that it can be a bit expensive.
Easy to maintain, versatile and various modules
Licensing is expensive
Even when the user isn't around, SolarWinds Dameware is an easy approach to establishing a connection to end-user computers or devices and investigating problems. After the session, files shared via this are simply reversed. Throughout sessions, it additionally gives technicians chat support snippets. In spite of the user's location, professionals can now remotely narrow down the problem. However, if the bandwidth is limited, the connection could be unreliable. Displaying every monitor on a different slide could further enhance multiscreen remote conferences.
Simple to use and chat suport
Multiscreen session should be improved and connection is terrible if the bandwidth is limited
Helps us to make remote connections, and also see who is currently online.
Easy connection to clients and the ability to see who is logged in and their location on our network.
I am currently experiencing an issue where I cannot see chrome screens and some windows screen areas. This problem has occurred on two Windows 10 laptops, one running version 1903 and the other running version 1909. I plan to contact support for assistance.
Take Control gets the job done, but it falls short in some aspects. It is advisable to use an additional form of communication alongside this client, and the user interface could be more user-friendly.
Take Control offers a quick and stable remote connection, and the alert for incoming connections in the form of a pop-up window at the center of the screen is highly convenient for receiving prompt assistance.
The chat function in Take Control has several drawbacks. The UI is unattractive, and there is no option to initiate a chat on your own. You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.
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In our rating and review comparison of Dameware vs. N-able Take Control, N-able Take Control has 8 user reviews and Dameware has 9. The average star rating for N-able Take Control is 4.5 while Dameware has an average rating of 3.77. N-able Take Control has more positive reviews than Dameware. Comparing Dameware vs. N-able Take Control reviews, N-able Take Control has stronger overall reviews.
Dameware vs. N-able Take Control both offer a strong set of features and functionality including Remote Support Features, Conferencing Capabilities, Chat/IM Management, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Report Management, Systems/Administrative, Language & Speech, Customizable Items, Identity and Access Management (IAM), Cybersecurity Features, Compliance Accreditations, Reminders/Alerts, Appointments/Scheduling, After-Sales Service. In our feature comparison of Dameware vs. N-able Take Control, N-able Take Control offers more of the most popular features and tools than Dameware.
In our pricing comparison of Dameware vs. N-able Take Control, N-able Take Control's pricing starts at $25.5/month and is more affordable compared to Dameware's starting cost of $350/month.
Our comparison of Dameware vs. N-able Take Control shows that N-able Take Control scores higher in usability for ease of use, meets requirements, quality of support. Dameware scores higher in ease of admin, but N-able Take Control has the best scores overall for system usability.
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