Crystal PM vs. Optum: Which is Best? - Wheelhouse

Crystal PM vs. Optum: Which is Best?

Crystal PM vs. Optum Best Overall: Optum

In our comparison of Crystal PM vs. Optum, Optum is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Crystal PM Quick Info
WH Score:
8.1
Pricing Score:
7.7
Feature Score:
7.5
Usability Score:
7.8
Company Size:Mid Market, Large Market
Platforms:
Optum Quick Info
WH Score:
9.2
Pricing Score:
9.0
Feature Score:
8.6
Usability Score:
9.3
Company Size:Mid Market, Large Market
Platforms:

Pricing

Crystal PM Pricing
Cloud Version
Contact Us
In Office Version
$9995
per year
Optum Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Crystal PM Features
  • Electronic Medical Records (EMR)
  • Electronic Prescriptions
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Problem List
  • Eligibility Verification
  • Test Ordering
  • Lab Case Tracking
  • Invoicing & Billing
  • Receivables & Collections
  • Digital Forms
  • Dashboard
  • Billing Reports
Optum Features
  • Electronic Medical Records (EMR)
  • Electronic Prescriptions
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Problem List
  • Eligibility Verification
  • Test Ordering
  • Lab Case Tracking
  • Invoicing & Billing
  • Receivables & Collections
  • Digital Forms
  • Dashboard
  • Billing Reports

Pros & Cons

Crystal PM Pros & Cons
Pros
  • Simple Practice is user-friendly and highly customizable, enabling easy access to essential data.
Cons
  • The system could benefit from having more staff trained in Canadian healthcare to better adapt the program to local requirements.
Optum Pros & Cons
Pros
  • I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface
  • The tool's visual design makes it easy to interpret and navigate.
Cons
  • However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Reviews

Crystal PM Reviews
Top Favorable Review
W
Wilber
Reviewed on Jul 2, 2021

Utilize the preset templates to expedite the completion of exams and reduce repetitive tasks. However, be prepared for the potential need to navigate through multiple pages during the exam process."

Simple Practice is user-friendly and highly customizable, enabling easy access to essential data.

The process of completing one exam requires navigating through multiple pages and clicks, which can be time-consuming.

Top Critical Review
R
Richard
Reviewed on Jul 2, 2021

The owners and staff are supportive and make an effort to accommodate your preferences. However, if you are in a Canadian healthcare setting, ensure that the system is well-suited to your specific needs."

Crystal PM efficiently transferred the old data without any issues. It is easy to use and allows for editing exams, providing flexibility in documentation.

The system could benefit from having more staff trained in Canadian healthcare to better adapt the program to local requirements.

Optum Reviews
Top Favorable Review
E
Ezra
Reviewed on Jul 2, 2021

The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."

I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.

It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.

Top Critical Review
E
Esther
Reviewed on Jul 2, 2021

The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.

I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.

However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Alternatives

Crystal PM Alternatives
Optum Alternatives
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Crystal PM vs. Optum: Detailed Comparison

Crystal PM vs. Optum Top Ratings & Reviews: Optum

In our rating and review comparison of Crystal PM vs. Optum, Optum has 2 user reviews and Crystal PM has 8. The average star rating for Optum is 4 while Crystal PM has an average rating of 4. Optum has more positive reviews than Crystal PM. Comparing Crystal PM vs. Optum reviews, Optum has stronger overall reviews.

Crystal PM vs. Optum Best Features & Functionality: Optum

Crystal PM vs. Optum both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Reporting & Analytics, Identity and Access Management (IAM), Integration Options, Compliance Accreditations, After-Sales Service. In our feature comparison of Crystal PM vs. Optum, Optum offers more of the most popular features and tools than Crystal PM.

Crystal PM vs. Optum Best Pricing: Optum

In our pricing comparison of Crystal PM vs. Optum, Optum's pricing starts at N/A/month and is more affordable compared to Optum's starting cost of N/A/month.

Crystal PM vs. Optum Best Usability: Optum

Our comparison of Crystal PM vs. Optum shows that Optum scores higher in usability for ease of use, meets requirements, ease of admin. Crystal PM scores higher in learning curve, setup & support, but Optum has the best scores overall for system usability.

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