Crystal PM vs. NextGen: Which is Best? - Wheelhouse

Crystal PM vs. NextGen: Which is Best?

Crystal PM vs. NextGen Best Overall: NextGen

In our comparison of Crystal PM vs. NextGen, NextGen is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Crystal PM Quick Info
WH Score:
8.1
Pricing Score:
7.7
Feature Score:
7.5
Usability Score:
7.8
Company Size:Mid Market, Large Market
Platforms:
NextGen Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.6
Usability Score:
8.4
Company Size:All Sizes
Platforms:

Pricing

Crystal PM Pricing
Cloud Version
Contact Us
In Office Version
$9995
per year
NextGen Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Crystal PM Features
  • Electronic Medical Records (EMR)
  • Electronic Prescriptions
  • Treatment Planning
  • Discharge Planning
  • Problem List
  • Eligibility Verification
  • Billing Model Management
  • Patient Portal
  • Waitlist Management
  • Invoicing & Billing
  • Receivables & Collections
  • Digital Forms
  • ONC-ATCB
  • Dashboard
  • Billing Reports
NextGen Features
  • Electronic Medical Records (EMR)
  • Electronic Prescriptions
  • Treatment Planning
  • Discharge Planning
  • Problem List
  • Eligibility Verification
  • Billing Model Management
  • Patient Portal
  • Waitlist Management
  • Invoicing & Billing
  • Receivables & Collections
  • Digital Forms
  • ONC-ATCB
  • Dashboard
  • Billing Reports

Pros & Cons

Crystal PM Pros & Cons
Pros
  • Simple Practice is user-friendly and highly customizable, enabling easy access to essential data.
Cons
  • The system could benefit from having more staff trained in Canadian healthcare to better adapt the program to local requirements.
NextGen Pros & Cons
Pros
  • The straightforward app that can be customized according to our needs
  • The support is also outstanding.
Cons
  • It is non-tailorable, unending technical problems, a very long onboarding process, and the software’s reality and the sales team assurances are totally different.

Reviews

Crystal PM Reviews
Top Favorable Review
W
Wilber
Reviewed on Jul 2, 2021

Utilize the preset templates to expedite the completion of exams and reduce repetitive tasks. However, be prepared for the potential need to navigate through multiple pages during the exam process."

Simple Practice is user-friendly and highly customizable, enabling easy access to essential data.

The process of completing one exam requires navigating through multiple pages and clicks, which can be time-consuming.

Top Critical Review
R
Richard
Reviewed on Jul 2, 2021

The owners and staff are supportive and make an effort to accommodate your preferences. However, if you are in a Canadian healthcare setting, ensure that the system is well-suited to your specific needs."

Crystal PM efficiently transferred the old data without any issues. It is easy to use and allows for editing exams, providing flexibility in documentation.

The system could benefit from having more staff trained in Canadian healthcare to better adapt the program to local requirements.

NextGen Reviews
Top Favorable Review
F
Frank
Reviewed on Jul 2, 2021

The straightforward app that can be customized according to our needs. The support is also outstanding.

It is a bit expensive for smaller businesses.

Top Critical Review
K
Kathleen
Reviewed on Jul 2, 2021

Horrible. Only ideal for medium and large practices

It functions as advertised by the sales staff.

It is non-tailorable, unending technical problems, a very long onboarding process, and the software’s reality and the sales team assurances are totally different.

Alternatives

Crystal PM Alternatives
NextGen Alternatives
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Crystal PM vs. NextGen: Detailed Comparison

Crystal PM vs. NextGen Top Ratings & Reviews: Crystal PM

In our rating and review comparison of Crystal PM vs. NextGen, Crystal PM has 8 user reviews and NextGen has 153. The average star rating for Crystal PM is 4 while NextGen has an average rating of 3.99. Crystal PM has more positive reviews than NextGen. Comparing Crystal PM vs. NextGen reviews, Crystal PM has stronger overall reviews.

Crystal PM vs. NextGen Best Features & Functionality: NextGen

Crystal PM vs. NextGen both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, File Management, Appointments/Scheduling, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service, Medical Specialties. In our feature comparison of Crystal PM vs. NextGen, NextGen offers more of the most popular features and tools than Crystal PM.

Crystal PM vs. NextGen Best Pricing: NextGen

In our pricing comparison of Crystal PM vs. NextGen, NextGen's pricing starts at N/A/month and is more affordable compared to NextGen's starting cost of N/A/month.

Crystal PM vs. NextGen Best Usability: NextGen

Our comparison of Crystal PM vs. NextGen shows that NextGen scores higher in usability for ease of use, setup & support, quality of support, ease of admin. Crystal PM scores higher in meets requirements, learning curve, but NextGen has the best scores overall for system usability.

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