In our comparison of Copper vs. SugarCRM, SugarCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Copper is a feature-rich CRM program that receives frequent updates. It facilitates client communication and organizational maintenance for businesses. Though I wish it could connect files to tasks, all in all, I heartily recommend it.
User friendly, and frequent software updates
Not able attach a file to an activity
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
We have implemented Copper as our CRM, and it has been instrumental in supporting our sales pipeline in new and innovative ways
The aspect I appreciate the most about this product is its outstanding integration with Google. I have found it to be very reliable, and I particularly enjoy the recent updates that have been introduced.
Searching across different databases is not intuitive. Additionally, I have been frustrated by the inability to make mass changes to leads. It would be greatly beneficial to me if the tagging system were more robust.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
Copper is a feature-rich CRM program that receives frequent updates. It facilitates client communication and organizational maintenance for businesses. Though I wish it could connect files to tasks, all in all, I heartily recommend it.
User friendly, and frequent software updates
Not able attach a file to an activity
We have implemented Copper as our CRM, and it has been instrumental in supporting our sales pipeline in new and innovative ways
The aspect I appreciate the most about this product is its outstanding integration with Google. I have found it to be very reliable, and I particularly enjoy the recent updates that have been introduced.
Searching across different databases is not intuitive. Additionally, I have been frustrated by the inability to make mass changes to leads. It would be greatly beneficial to me if the tagging system were more robust.
General Comments: The big companies will find it very beneficial.
Listing all my employees on my business page is easy with it.
Email viewing is not attractive.
I have worked with Sugar CRM and created numerous add-ons for consulting projects.
Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.
A dated UI, tabs are poorly displayed.
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In our rating and review comparison of Copper vs. SugarCRM, Copper has 13 user reviews and SugarCRM has 39. The average star rating for Copper is 4.30 while SugarCRM has an average rating of 4.07. Copper has more positive reviews than SugarCRM. Comparing Copper vs. SugarCRM reviews, Copper has stronger overall reviews.
Copper vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Supported Channels, Campaign Types, Accounting Features, Reporting & Analytics, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Workflow Automation, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Help Desk Features, Limits, Supported Technologies. In our feature comparison of Copper vs. SugarCRM, SugarCRM offers more of the most popular features and tools than Copper.
In our pricing comparison of Copper vs. SugarCRM, Copper's pricing starts at $23/month and is more affordable compared to SugarCRM's starting cost of $49/month.
Our comparison of Copper vs. SugarCRM shows that SugarCRM scores higher in usability for meets requirements, setup & support, quality of support, ease of admin. Copper scores higher in ease of use, learning curve, but SugarCRM has the best scores overall for system usability.
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