Copper vs. Pipedrive: Which is Best? - Wheelhouse

Copper vs. Pipedrive: Which is Best?

Copper vs. Pipedrive Best Overall: Pipedrive

In our comparison of Copper vs. Pipedrive, Pipedrive is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Copper Quick Info
WH Score:
7.9
Pricing Score:
7.4
Feature Score:
8.1
Usability Score:
7.8
Company Size:Small Business, Mid Market
Platforms:
Pipedrive Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Copper Pricing
Basic
$23
per user / per month
Professional
$49
per user / per month
Business
$99
per user / per month
Pipedrive Pricing
Essential
$9.9
per user / per month
Advanced
$19.9
per user / per month
Professional
$39.9
per user / per month
Enterprise
$59.9
per user / per month

Features

Copper Features
  • Pipeline Management
  • Deal Management
  • Lead Generation
  • Activity Logs
  • Dashboard
  • Lead and Opportunity Tracking
  • Lead Scoring
  • Group Email
  • Website
  • Ads
  • Drip Campaigns
  • Custom Fields
  • Custom Reports
  • Custom Templates
  • Custom Forms
Pipedrive Features
  • Pipeline Management
  • Deal Management
  • Lead Generation
  • Activity Logs
  • Dashboard
  • Lead and Opportunity Tracking
  • Lead Scoring
  • Group Email
  • Website
  • Ads
  • Drip Campaigns
  • Custom Fields
  • Custom Reports
  • Custom Templates
  • Custom Forms

Pros & Cons

Copper Pros & Cons
Pros
  • User friendly, and frequent software updates.
Cons
  • Searching across different databases is not intuitive
  • Additionally, I have been frustrated by the inability to make mass changes to leads
  • It would be greatly beneficial to me if the tagging system were more robust.
Pipedrive Pros & Cons
Pros
  • A very nice app with a very reasonable price and ease of use
  • Customization offers you a great deal of acquisition according to your business needs
  • You can add personalized notes about the opportunities
  • A tool to handle your leads professionally.
Cons
  • Pipedrive is somewhat buggy
  • Limited functions disappoint me a lot.

Reviews

Copper Reviews
Top Favorable Review
R
Reyna
Reviewed on Jul 2, 2021

Copper is a feature-rich CRM program that receives frequent updates. It facilitates client communication and organizational maintenance for businesses. Though I wish it could connect files to tasks, all in all, I heartily recommend it.

User friendly, and frequent software updates

Not able attach a file to an activity

Top Critical Review
L
Louann
Reviewed on Jul 2, 2021

We have implemented Copper as our CRM, and it has been instrumental in supporting our sales pipeline in new and innovative ways

The aspect I appreciate the most about this product is its outstanding integration with Google. I have found it to be very reliable, and I particularly enjoy the recent updates that have been introduced.

Searching across different databases is not intuitive. Additionally, I have been frustrated by the inability to make mass changes to leads. It would be greatly beneficial to me if the tagging system were more robust.

Pipedrive Reviews
Top Favorable Review
D
Delbert
Reviewed on Jul 2, 2021

General Comments: The system does everything for me. A great helper for me. Bravo!

A very nice app with a very reasonable price and ease of use. Customization offers you a great deal of acquisition according to your business needs. You can add personalized notes about the opportunities. A tool to handle your leads professionally.

Not many cons as such except that it is focused on B2B selling but can be adjusted easily.

Top Critical Review
M
Mickey
Reviewed on Jul 2, 2021

General comments: I would not recommend it. Other products in the market are offering much better results.

A great sales CRM. Visualization and automation are wonderful.

Pipedrive is somewhat buggy. Limited functions disappoint me a lot.

Alternatives

Copper Alternatives
8.7
8.6
Pipedrive Alternatives
8.7
8.6
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Copper vs. Pipedrive: Detailed Comparison

Copper vs. Pipedrive Top Ratings & Reviews: Pipedrive

In our rating and review comparison of Copper vs. Pipedrive, Pipedrive has 58 user reviews and Copper has 13. The average star rating for Pipedrive is 4.53 while Copper has an average rating of 4.30. Pipedrive has more positive reviews than Copper. Comparing Copper vs. Pipedrive reviews, Pipedrive has stronger overall reviews.

Copper vs. Pipedrive Best Features & Functionality: Copper

Copper vs. Pipedrive both offer a strong set of features and functionality including Customer Management, Reporting & Analytics, Supported Channels, Campaign Types, Customizable Items, Collaboration Tools, File Management, Systems/Administrative, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Google Workspace, After-Sales Service. In our feature comparison of Copper vs. Pipedrive, Copper offers more of the most popular features and tools than Pipedrive.

Copper vs. Pipedrive Best Pricing: Copper

In our pricing comparison of Copper vs. Pipedrive, Copper's pricing starts at $23/month and is more affordable compared to Pipedrive's starting cost of $9.9/month.

Copper vs. Pipedrive Best Usability: Pipedrive

Our comparison of Copper vs. Pipedrive shows that Pipedrive scores higher in usability for ease of use, meets requirements, setup & support, quality of support, ease of admin. Copper scores higher in learning curve, but Pipedrive has the best scores overall for system usability.

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