Cisco Webex vs. GoToMeeting: Which is Best? - Wheelhouse

Cisco Webex vs. GoToMeeting: Which is Best?

Cisco Webex vs. GoToMeeting Best Overall: GoToMeeting

In our comparison of Cisco Webex vs. GoToMeeting, GoToMeeting is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Cisco Webex Quick Info
WH Score:
8.4
Pricing Score:
7.8
Feature Score:
7.7
Usability Score:
7.7
Company Size:All Sizes
Platforms:
GoToMeeting Quick Info
WH Score:
8.9
Pricing Score:
8.3
Feature Score:
8.1
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Cisco Webex Pricing
Price Range
Contact Us

* Vendor does not share prices.

GoToMeeting Pricing
Professional
$12
per host / per month
Business
$16
per host / per month
Enterprise
Contact Us

Features

Cisco Webex Features
  • Audio Conferencing
  • Video Conferencing
  • Streaming
  • Webinars
  • Split Meeting Rooms
  • Screen Sharing
  • Group Chat
  • Inbound Calling
  • Outbound Calling
  • Three-Way Calling
  • IP PBX
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
GoToMeeting Features
  • Audio Conferencing
  • Video Conferencing
  • Streaming
  • Webinars
  • Split Meeting Rooms
  • Screen Sharing
  • Group Chat
  • Inbound Calling
  • Outbound Calling
  • Three-Way Calling
  • IP PBX
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold

Pros & Cons

Cisco Webex Pros & Cons
Pros
  • Accessing it is simple, the UI is extremely appealing, the client support service is exceptional-incredibly simple and training modules are available, passing the control is possible, calling your phone to join meetings is possible, updates to the software to enhance and offer patches are continuous, it is greatly secured and the ability to schedule meetings is easy.
Cons
  • The first learning timeline can be misleading if you’re not conversant with the layout of CUCM.
GoToMeeting Pros & Cons
Pros
  • For you to work with the system, you must pay, and it cannot be used for personal reasons.
Cons

    Reviews

    Cisco Webex Reviews
    Top Favorable Review
    P
    Pedro
    Reviewed on Jul 2, 2021

    I really love the feature that enables me to pass controls from one use to the next. I’m enjoying the experience of using it for nearly all my video calling and meetings. I highly support the use of this software.

    Accessing it is simple, the UI is extremely appealing, the client support service is exceptional-incredibly simple and training modules are available, passing the control is possible, calling your phone to join meetings is possible, updates to the software to enhance and offer patches are continuous, it is greatly secured and the ability to schedule meetings is easy.

    The audio connections is at times problematic.

    Top Critical Review
    L
    Louise
    Reviewed on Jul 2, 2021

    The ideal software with complete functionality.

    The first learning timeline can be misleading if you’re not conversant with the layout of CUCM.

    GoToMeeting Reviews
    Top Favorable Review
    R
    Robert
    Reviewed on Jul 2, 2021

    Creating a business session with colleagues is simple, numerous persons can access the conference simultaneously, and screen sharing is possible.

    For you to work with the system, you must pay, and it cannot be used for personal reasons.

    Top Critical Review
    P
    Phillip
    Reviewed on Jul 2, 2021

    For scheduling, and hosting sessions, it functions well.

    Poor sound quality at times.

    Alternatives

    Cisco Webex Alternatives
    GoToMeeting Alternatives
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    Cisco Webex vs. GoToMeeting: Detailed Comparison

    Cisco Webex vs. GoToMeeting Top Ratings & Reviews: GoToMeeting

    In our rating and review comparison of Cisco Webex vs. GoToMeeting, GoToMeeting has 598 user reviews and Cisco Webex has 335. The average star rating for GoToMeeting is 4.52 while Cisco Webex has an average rating of 4.35. GoToMeeting has more positive reviews than Cisco Webex. Comparing Cisco Webex vs. GoToMeeting reviews, GoToMeeting has stronger overall reviews.

    Cisco Webex vs. GoToMeeting Best Features & Functionality: GoToMeeting

    Cisco Webex vs. GoToMeeting both offer a strong set of features and functionality including Conferencing Capabilities, Remote Support Features, Chat/IM Management, Phone System Features, Call Management & Administration, Reporting & Analytics, Collaboration Tools, Language & Speech, Learning Management, Enhancements & Personalization, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, Third-Party Integrations, Microsoft 365, Google Workspace, Compliance Accreditations, After-Sales Service. In our feature comparison of Cisco Webex vs. GoToMeeting, GoToMeeting offers more of the most popular features and tools than Cisco Webex.

    Cisco Webex vs. GoToMeeting Best Pricing: GoToMeeting

    In our pricing comparison of Cisco Webex vs. GoToMeeting, GoToMeeting's pricing starts at $12/month and is more affordable compared to GoToMeeting's starting cost of $12/month.

    Cisco Webex vs. GoToMeeting Best Usability: GoToMeeting

    Our comparison of Cisco Webex vs. GoToMeeting shows that GoToMeeting scores higher in usability for learning curve, setup & support, quality of support, ease of admin. Cisco Webex scores higher in ease of use, meets requirements, but GoToMeeting has the best scores overall for system usability.

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