Cirrus Insight vs. SugarCRM: Which is Best? - Wheelhouse

Cirrus Insight vs. SugarCRM: Which is Best?

Cirrus Insight vs. SugarCRM Best Overall: SugarCRM

In our comparison of Cirrus Insight vs. SugarCRM, SugarCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Cirrus Insight Quick Info
WH Score:
7.8
Pricing Score:
7.1
Feature Score:
7.5
Usability Score:
7.1
Company Size:All Sizes
Platforms:
SugarCRM Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.2
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

Cirrus Insight Pricing
Salesforce Sync
$14
per user / per month
Pro
$21
per user / per month
Expert
$49
per user / per month
SugarCRM Pricing
Sell
$49
per user / per month
Serve
$80
per user / per month
Enterprise
$85
per user / per month
Market
Contact Us

Features

Cirrus Insight Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Lead Generation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration
  • Voice of the Customer (VOC)
  • Buyer Intent Analysis
  • Email Reports
  • Lead and Opportunity Tracking
  • Engagement Analytics
  • Conversion Analytics
  • Lead Scoring
  • Engagement Scoring
SugarCRM Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Lead Generation
  • Lead Augmentation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration
  • Voice of the Customer (VOC)
  • Buyer Intent Analysis
  • Email Reports
  • Lead and Opportunity Tracking
  • Engagement Analytics
  • Conversion Analytics
  • Lead Scoring
  • Engagement Scoring

Pros & Cons

Cirrus Insight Pros & Cons
Pros
    Cons
      SugarCRM Pros & Cons
      Pros
      • Listing all my employees on my business page is easy with it.
      Cons
      • A dated UI, tabs are poorly displayed.

      Reviews

      Cirrus Insight Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      SugarCRM Reviews
      Top Favorable Review
      C
      Cynthia
      Reviewed on Jul 2, 2021

      General Comments: The big companies will find it very beneficial.

      Listing all my employees on my business page is easy with it.

      Email viewing is not attractive.

      Top Critical Review
      A
      Anne
      Reviewed on Jul 2, 2021

      I have worked with Sugar CRM and created numerous add-ons for consulting projects.

      Flexible, a nice development model if you personally want to host the CRM, almost all can be extended in PHP, the cost is lower compared to Salesforce.

      A dated UI, tabs are poorly displayed.

      Alternatives

      Cirrus Insight Alternatives
      8.7
      8.6
      SugarCRM Alternatives
      8.7
      8.6
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      Cirrus Insight vs. SugarCRM: Detailed Comparison

      Cirrus Insight vs. SugarCRM Top Ratings & Reviews: SugarCRM

      In our rating and review comparison of Cirrus Insight vs. SugarCRM, SugarCRM has 39 user reviews and Cirrus Insight has 0. The average star rating for SugarCRM is 4.07 while Cirrus Insight has an average rating of 0.0. SugarCRM has more positive reviews than Cirrus Insight. Comparing Cirrus Insight vs. SugarCRM reviews, SugarCRM has stronger overall reviews.

      Cirrus Insight vs. SugarCRM Best Features & Functionality: SugarCRM

      Cirrus Insight vs. SugarCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Campaign Management, Reporting & Analytics, Supported Channels, Campaign Types, Accounting Features, Customizable Items, Drag-and-Drop Builders/Designers, Reminders/Alerts, Workflow Automation, Systems/Administrative, Integration Options, Microsoft 365, Google Workspace, Helpdesk Features, Limits, Supported Technologies. In our feature comparison of Cirrus Insight vs. SugarCRM, SugarCRM offers more of the most popular features and tools than Cirrus Insight.

      Cirrus Insight vs. SugarCRM Best Pricing: Cirrus Insight

      In our pricing comparison of Cirrus Insight vs. SugarCRM, Cirrus Insight's pricing starts at $14/month and is more affordable compared to SugarCRM's starting cost of $49/month.

      Cirrus Insight vs. SugarCRM Best Usability: SugarCRM

      Our comparison of Cirrus Insight vs. SugarCRM shows that SugarCRM scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Cirrus Insight scores higher in , but SugarCRM has the best scores overall for system usability.

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