In our comparison of Cerner vs. eClinicalWorks, eClinicalWorks is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Using it is simple, the features are nicely connected.
It is old-fashioned.
It is adaptable, dependable, using it is simple, it has additional features, and client support is good
Very expensive.
This is a normal program and I could deal it with all its shortcomings. But luckily there are better ones also available in the market.
It was great for the mental health side. The comprehensive assessments, releases, and forms could be customized into the system in the way we want it to be. Customer support was prompt in case there was any problem, especially with the super users.
The program is good, but it is outdated. The version did not work for all the departments. We would have preferred something like behavioral health overall, at least substance abuse could be included.
By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.
It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.
Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.
Using it is simple, the features are nicely connected.
It is old-fashioned.
This is a normal program and I could deal it with all its shortcomings. But luckily there are better ones also available in the market.
It was great for the mental health side. The comprehensive assessments, releases, and forms could be customized into the system in the way we want it to be. Customer support was prompt in case there was any problem, especially with the super users.
The program is good, but it is outdated. The version did not work for all the departments. We would have preferred something like behavioral health overall, at least substance abuse could be included.
It is adaptable, dependable, using it is simple, it has additional features, and client support is good
Very expensive.
By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.
It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.
Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.
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In our rating and review comparison of Cerner vs. eClinicalWorks, Cerner has 15 user reviews and eClinicalWorks has 69. The average star rating for Cerner is 3.93 while eClinicalWorks has an average rating of 3.40. Cerner has more positive reviews than eClinicalWorks. Comparing Cerner vs. eClinicalWorks reviews, Cerner has stronger overall reviews.
Cerner vs. eClinicalWorks both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Language & Speech, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Sync/Refresh, Disaster Recovery, After-Sales Service. In our feature comparison of Cerner vs. eClinicalWorks, eClinicalWorks offers more of the most popular features and tools than Cerner.
In our pricing comparison of Cerner vs. eClinicalWorks, eClinicalWorks's pricing starts at $499/month and is more affordable compared to eClinicalWorks's starting cost of $499/month.
Our comparison of Cerner vs. eClinicalWorks shows that eClinicalWorks scores higher in usability for ease of use, learning curve, quality of support, ease of admin. Cerner scores higher in meets requirements, setup & support, but eClinicalWorks has the best scores overall for system usability.
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