CareCloud vs. eClinicalWorks: Which is Best? - Wheelhouse

CareCloud vs. eClinicalWorks: Which is Best?

CareCloud vs. eClinicalWorks Best Overall: eClinicalWorks

In our comparison of CareCloud vs. eClinicalWorks, eClinicalWorks is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

CareCloud Quick Info
WH Score:
8.6
Pricing Score:
8.3
Feature Score:
8.4
Usability Score:
8.1
Company Size:All Sizes
Platforms:
eClinicalWorks Quick Info
WH Score:
9.1
Pricing Score:
8.2
Feature Score:
9.1
Usability Score:
8.4
Company Size:All Sizes
Platforms:

Pricing

CareCloud Pricing
Price Range
Contact Us

* Vendor does not share prices.

eClinicalWorks Pricing
EHR Only
$499
per user / per month
EHR with Practice Management
$599
per user / per month

Features

CareCloud Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Lab Case Tracking
eClinicalWorks Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Lab Case Tracking

Pros & Cons

CareCloud Pros & Cons
Pros
  • Carecloud is impressive for it can help you save not just time but also money with its efficient features
  • It has powerful reporting and chart functions.
Cons
  • The price gets higher if you want to add any additional service
  • The error messages are annoyingly very frequent.
eClinicalWorks Pros & Cons
Pros
  • It is adaptable, dependable, using it is simple, it has additional features, and client support is good.
Cons
  • Terrible support-extremely slow response
  • Bugs are all over the software and very minimal processes (if any) were thought through.

Reviews

CareCloud Reviews
Top Favorable Review
L
Larry
Reviewed on Jul 2, 2021

An outstanding program. However, you might want to check your other choices first to see if this will fit your needs the most.

Carecloud is impressive for it can help you save not just time but also money with its efficient features. It has powerful reporting and chart functions.

It's a bit on the expensive side. I don't know if practitioners on a budget can afford it.

Top Critical Review
D
Delores
Reviewed on Jul 2, 2021

You must read the agreement before purchasing before start using this software. They can be a little manipulative some of the time.

Submitting daily claims and scheduling is easy.

The price gets higher if you want to add any additional service. The error messages are annoyingly very frequent.

eClinicalWorks Reviews
Top Favorable Review
A
Angela
Reviewed on Jul 2, 2021

It is adaptable, dependable, using it is simple, it has additional features, and client support is good

Very expensive.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.

It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.

Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.

Alternatives

CareCloud Alternatives
eClinicalWorks Alternatives
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CareCloud vs. eClinicalWorks: Detailed Comparison

CareCloud vs. eClinicalWorks Top Ratings & Reviews: CareCloud

In our rating and review comparison of CareCloud vs. eClinicalWorks, CareCloud has 29 user reviews and eClinicalWorks has 69. The average star rating for CareCloud is 3.72 while eClinicalWorks has an average rating of 3.40. CareCloud has more positive reviews than eClinicalWorks. Comparing CareCloud vs. eClinicalWorks reviews, CareCloud has stronger overall reviews.

CareCloud vs. eClinicalWorks Best Features & Functionality: eClinicalWorks

CareCloud vs. eClinicalWorks both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Language & Speech, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Sync/Refresh, Disaster Recovery, After-Sales Service. In our feature comparison of CareCloud vs. eClinicalWorks, eClinicalWorks offers more of the most popular features and tools than CareCloud.

CareCloud vs. eClinicalWorks Best Pricing: eClinicalWorks

In our pricing comparison of CareCloud vs. eClinicalWorks, eClinicalWorks's pricing starts at $499/month and is more affordable compared to eClinicalWorks's starting cost of $499/month.

CareCloud vs. eClinicalWorks Best Usability: eClinicalWorks

Our comparison of CareCloud vs. eClinicalWorks shows that eClinicalWorks scores higher in usability for quality of support, ease of admin. CareCloud scores higher in ease of use, meets requirements, learning curve, setup & support, but eClinicalWorks has the best scores overall for system usability.

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