Bitrix24 vs. Pipedrive: Which is Best? - Wheelhouse

Bitrix24 vs. Pipedrive: Which is Best?

Bitrix24 vs. Pipedrive Best Overall: Pipedrive

In our comparison of Bitrix24 vs. Pipedrive, Pipedrive is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Bitrix24 Quick Info
WH Score:
7.9
Pricing Score:
7.1
Feature Score:
7.3
Usability Score:
7.1
Company Size:All Sizes
Platforms:
Pipedrive Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
7.9
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Bitrix24 Pricing
Free
Free
per month
Basic
$49
per month
Standard
$99
per month
Professional
$199
per month
Enterprise
$399
per month
Pipedrive Pricing
Essential
$9.9
per user / per month
Advanced
$19.9
per user / per month
Professional
$39.9
per user / per month
Enterprise
$59.9
per user / per month

Features

Bitrix24 Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Lead Generation
  • Lead Registration
  • Lead Aggregation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration
  • Email Forwarding
  • Email Routing
  • Email Previewing
Pipedrive Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Lead Generation
  • Lead Registration
  • Lead Aggregation
  • Lead Attribution
  • Lead Nurturing
  • Campaign Orchestration
  • Email Forwarding
  • Email Routing
  • Email Previewing

Pros & Cons

Bitrix24 Pros & Cons
Pros
    Cons
      Pipedrive Pros & Cons
      Pros
      • A very nice app with a very reasonable price and ease of use
      • Customization offers you a great deal of acquisition according to your business needs
      • You can add personalized notes about the opportunities
      • A tool to handle your leads professionally.
      Cons
      • Pipedrive is somewhat buggy
      • Limited functions disappoint me a lot.

      Reviews

      Bitrix24 Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Pipedrive Reviews
      Top Favorable Review
      D
      Delbert
      Reviewed on Jul 2, 2021

      General Comments: The system does everything for me. A great helper for me. Bravo!

      A very nice app with a very reasonable price and ease of use. Customization offers you a great deal of acquisition according to your business needs. You can add personalized notes about the opportunities. A tool to handle your leads professionally.

      Not many cons as such except that it is focused on B2B selling but can be adjusted easily.

      Top Critical Review
      M
      Mickey
      Reviewed on Jul 2, 2021

      General comments: I would not recommend it. Other products in the market are offering much better results.

      A great sales CRM. Visualization and automation are wonderful.

      Pipedrive is somewhat buggy. Limited functions disappoint me a lot.

      Alternatives

      Bitrix24 Alternatives
      8.7
      8.6
      Pipedrive Alternatives
      8.7
      8.6
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      Bitrix24 vs. Pipedrive: Detailed Comparison

      Bitrix24 vs. Pipedrive Top Ratings & Reviews: Pipedrive

      In our rating and review comparison of Bitrix24 vs. Pipedrive, Pipedrive has 58 user reviews and Bitrix24 has 0. The average star rating for Pipedrive is 4.53 while Bitrix24 has an average rating of 0.0. Pipedrive has more positive reviews than Bitrix24. Comparing Bitrix24 vs. Pipedrive reviews, Pipedrive has stronger overall reviews.

      Bitrix24 vs. Pipedrive Best Features & Functionality: Pipedrive

      Bitrix24 vs. Pipedrive both offer a strong set of features and functionality including Customer Management, Lead Management, Email Management, Project Management Features, Employee Management, Reporting & Analytics, Cash Flow Management, Inventory Management, Supported Channels, Conferencing Capabilities, Customizable Items, Collaboration Tools, File Management, Supported File Formats, Signature Management, Reminders/Alerts, Systems/Administrative, Sync/Refresh, Data Management, Data Migration, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Integration Options, Microsoft 365, Google Workspace, Limits, After-Sales Service. In our feature comparison of Bitrix24 vs. Pipedrive, Pipedrive offers more of the most popular features and tools than Bitrix24.

      Bitrix24 vs. Pipedrive Best Pricing: Pipedrive

      In our pricing comparison of Bitrix24 vs. Pipedrive, Pipedrive's pricing starts at $9.9/month and is more affordable compared to Pipedrive's starting cost of $9.9/month.

      Bitrix24 vs. Pipedrive Best Usability: Pipedrive

      Our comparison of Bitrix24 vs. Pipedrive shows that Pipedrive scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Bitrix24 scores higher in , but Pipedrive has the best scores overall for system usability.

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