BeyondTrust vs. Supremo: Which is Best? - Wheelhouse

BeyondTrust vs. Supremo: Which is Best?

BeyondTrust vs. Supremo Best Overall: BeyondTrust

In our comparison of BeyondTrust vs. Supremo, BeyondTrust is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

BeyondTrust Quick Info
WH Score:
9.0
Pricing Score:
8.5
Feature Score:
9.2
Usability Score:
8.3
Company Size:All Sizes
Platforms:
Supremo Quick Info
WH Score:
8.8
Pricing Score:
8.1
Feature Score:
8.2
Usability Score:
8.1
Company Size:Small Business, Mid Market
Platforms:

Pricing

BeyondTrust Pricing
Price Range
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* Vendor does not share prices.

Supremo Pricing
Price Range
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* Vendor does not share prices.

Features

BeyondTrust Features
  • Screen Sharing
  • Camera Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Shadowing
  • Screen Blanking
  • Screen Locking
  • Script Library
  • Remote Wake
  • Idle Session Timeout
Supremo Features
  • Screen Sharing
  • Camera Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Shadowing
  • Screen Blanking
  • Screen Locking
  • Script Library
  • Remote Wake
  • Idle Session Timeout

Pros & Cons

BeyondTrust Pros & Cons
Pros
  • File sharing, remote sessions and customization.
Cons
  • One drawback I've experienced is the difficulty in upgrading the Agent on Windows 10 IoT
  • It seems to fail more often than it succeeds during the upgrade process
  • .
Supremo Pros & Cons
Pros
  • Crisp and responsive display, fast connection and simple to use.
Cons
  • One aspect that could be improved in Supremo is the lack of printer support
  • While it serves its purpose well for remote support, the absence of printer functionality can be limiting, especially when it comes to remote desktop operations that require printing capabilities.

Reviews

BeyondTrust Reviews
Top Favorable Review
B
Bruce
Reviewed on Jul 2, 2021

A single click online meetings, file sharing, privacy support, and exceptional customization are just a few of the many features that BeyondTrust's robust remote access and management solution offers.

File sharing, remote sessions and customization

None

Top Critical Review
J
Joel
Reviewed on Jul 2, 2021

BeyondTrust Remote Support effectively addresses the challenge of connecting to computers outside of your network. This capability allows for seamless remote access and support. Additionally, the software enables you to invite manufacturers of equipment as external representatives, granting controlled access without the need to worry about firewall rules for different remote tools. This enhances efficiency and simplifies troubleshooting processes, ultimately benefiting your operations.

BeyondTrust Remote Support proves to be a valuable tool, especially when supporting companies that are acquired until their systems can be integrated. It has also become increasingly important in facilitating remote work scenarios.

One drawback I've experienced is the difficulty in upgrading the Agent on Windows 10 IoT. It seems to fail more often than it succeeds during the upgrade process.

Supremo Reviews
Top Favorable Review
K
Kenneth
Reviewed on Jul 2, 2021

I can use this software to access my work PC from home and it's a great utility. It has a crisp and responsive display, connects fast, and is simple to use. Nevertheless, there can occasionally be a minor lag when opening files on the distant computer, and unpleasant connection failures can occur from time to time.

Crisp and responsive display, fast connection and simple to use

Occasional minor lag when opening files on the distant computer and unpleasant connection failures

Top Critical Review
D
Dalia
Reviewed on Jul 2, 2021

Supremo addresses the challenge of supporting customers remotely, allowing you to connect to their computers from your own device. With Supremo, you can efficiently resolve issues without the need to be physically present at the customer's location. This saves time and resources, enabling you to provide timely support and assistance from wherever you are. Supremo has been instrumental in helping me overcome the hurdle of on-site visits, providing a convenient and effective means of remote support for my customers.

Supremo stands out for several reasons. Firstly, it offers an easy and fast solution for remote connections. Its simplicity and user-friendly interface make it a breeze to use. Additionally, Supremo is cost-effective, making it an affordable option for remote support and desktop operations.

One aspect that could be improved in Supremo is the lack of printer support. While it serves its purpose well for remote support, the absence of printer functionality can be limiting, especially when it comes to remote desktop operations that require printing capabilities.

Alternatives

BeyondTrust Alternatives
Supremo Alternatives
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BeyondTrust vs. Supremo: Detailed Comparison

BeyondTrust vs. Supremo Top Ratings & Reviews: BeyondTrust

In our rating and review comparison of BeyondTrust vs. Supremo, BeyondTrust has 91 user reviews and Supremo has 18. The average star rating for BeyondTrust is 4.60 while Supremo has an average rating of 4.05. BeyondTrust has more positive reviews than Supremo. Comparing BeyondTrust vs. Supremo reviews, BeyondTrust has stronger overall reviews.

BeyondTrust vs. Supremo Best Features & Functionality: BeyondTrust

BeyondTrust vs. Supremo both offer a strong set of features and functionality including Remote Support Features, Chat/IM Management, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Systems/Administrative, Customizable Items, Identity and Access Management (IAM), Password Management, Integration Options, Third-Party Integrations, Cybersecurity Features, Compliance Accreditations, After-Sales Service. In our feature comparison of BeyondTrust vs. Supremo, BeyondTrust offers more of the most popular features and tools than Supremo.

BeyondTrust vs. Supremo Best Pricing: Supremo

In our pricing comparison of BeyondTrust vs. Supremo, Supremo's pricing starts at N/A/month and is more affordable compared to Supremo's starting cost of N/A/month.

BeyondTrust vs. Supremo Best Usability: BeyondTrust

Our comparison of BeyondTrust vs. Supremo shows that BeyondTrust scores higher in usability for learning curve, ease of admin. Supremo scores higher in ease of use, meets requirements, setup & support, quality of support, but BeyondTrust has the best scores overall for system usability.

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