BeyondTrust vs. Dameware: Which is Best? - Wheelhouse

BeyondTrust vs. Dameware: Which is Best?

BeyondTrust vs. Dameware Best Overall: BeyondTrust

In our comparison of BeyondTrust vs. Dameware, BeyondTrust is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

BeyondTrust Quick Info
WH Score:
9.0
Pricing Score:
8.5
Feature Score:
9.2
Usability Score:
8.3
Company Size:All Sizes
Platforms:
Dameware Quick Info
WH Score:
7.7
Pricing Score:
7.1
Feature Score:
7.3
Usability Score:
7.3
Company Size:All Sizes
Platforms:

Pricing

BeyondTrust Pricing
Price Range
Contact Us

* Vendor does not share prices.

Dameware Pricing
SolarWinds Dameware Remote Support
$350
per user / per year

Features

BeyondTrust Features
  • Screen Sharing
  • Camera Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Shadowing
  • Screen Blanking
  • Screen Locking
  • Script Library
  • Remote Wake
  • Idle Session Timeout
Dameware Features
  • Screen Sharing
  • Camera Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Shadowing
  • Screen Blanking
  • Screen Locking
  • Script Library
  • Remote Wake
  • Idle Session Timeout

Pros & Cons

BeyondTrust Pros & Cons
Pros
  • File sharing, remote sessions and customization.
Cons
  • One drawback I've experienced is the difficulty in upgrading the Agent on Windows 10 IoT
  • It seems to fail more often than it succeeds during the upgrade process
  • .
Dameware Pros & Cons
Pros
  • Easy to maintain, versatile and various modules.
Cons
  • Multiscreen session should be improved and connection is terrible if the bandwidth is limited.

Reviews

BeyondTrust Reviews
Top Favorable Review
B
Bruce
Reviewed on Jul 2, 2021

A single click online meetings, file sharing, privacy support, and exceptional customization are just a few of the many features that BeyondTrust's robust remote access and management solution offers.

File sharing, remote sessions and customization

None

Top Critical Review
J
Joel
Reviewed on Jul 2, 2021

BeyondTrust Remote Support effectively addresses the challenge of connecting to computers outside of your network. This capability allows for seamless remote access and support. Additionally, the software enables you to invite manufacturers of equipment as external representatives, granting controlled access without the need to worry about firewall rules for different remote tools. This enhances efficiency and simplifies troubleshooting processes, ultimately benefiting your operations.

BeyondTrust Remote Support proves to be a valuable tool, especially when supporting companies that are acquired until their systems can be integrated. It has also become increasingly important in facilitating remote work scenarios.

One drawback I've experienced is the difficulty in upgrading the Agent on Windows 10 IoT. It seems to fail more often than it succeeds during the upgrade process.

Dameware Reviews
Top Favorable Review
I
Irma
Reviewed on Jul 2, 2021

Dameware is a flexible, lightweight, and simple to maintain remote assistance and remote control solution. It is a more practical and effective method than the previous one since it centralizes various functions into a single set of tools. Dameware's features and advantages make the licensing price worthwhile despite the fact that it can be a bit expensive.

Easy to maintain, versatile and various modules

Licensing is expensive

Top Critical Review
I
Isaac
Reviewed on Jul 2, 2021

Even when the user isn't around, SolarWinds Dameware is an easy approach to establishing a connection to end-user computers or devices and investigating problems. After the session, files shared via this are simply reversed. Throughout sessions, it additionally gives technicians chat support snippets. In spite of the user's location, professionals can now remotely narrow down the problem. However, if the bandwidth is limited, the connection could be unreliable. Displaying every monitor on a different slide could further enhance multiscreen remote conferences.

Simple to use and chat suport

Multiscreen session should be improved and connection is terrible if the bandwidth is limited

Alternatives

BeyondTrust Alternatives
Dameware Alternatives
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BeyondTrust vs. Dameware: Detailed Comparison

BeyondTrust vs. Dameware Top Ratings & Reviews: BeyondTrust

In our rating and review comparison of BeyondTrust vs. Dameware, BeyondTrust has 91 user reviews and Dameware has 9. The average star rating for BeyondTrust is 4.60 while Dameware has an average rating of 3.77. BeyondTrust has more positive reviews than Dameware. Comparing BeyondTrust vs. Dameware reviews, BeyondTrust has stronger overall reviews.

BeyondTrust vs. Dameware Best Features & Functionality: BeyondTrust

BeyondTrust vs. Dameware both offer a strong set of features and functionality including Remote Support Features, Chat/IM Management, Device Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Systems/Administrative, Customizable Items, Identity and Access Management (IAM), Password Management, Integration Options, Third-Party Integrations, Cybersecurity Features, Compliance Accreditations, After-Sales Service. In our feature comparison of BeyondTrust vs. Dameware, BeyondTrust offers more of the most popular features and tools than Dameware.

BeyondTrust vs. Dameware Best Pricing: Dameware

In our pricing comparison of BeyondTrust vs. Dameware, Dameware's pricing starts at $350/month and is more affordable compared to Dameware's starting cost of $350/month.

BeyondTrust vs. Dameware Best Usability: BeyondTrust

Our comparison of BeyondTrust vs. Dameware shows that BeyondTrust scores higher in usability for meets requirements, learning curve, setup & support. Dameware scores higher in ease of use, quality of support, ease of admin, but BeyondTrust has the best scores overall for system usability.

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