Benchmark Solutions vs. Optum: Which is Best?

Benchmark Solutions vs. Optum: Which is Best?

Benchmark Solutions vs. Optum Best Overall: Optum

In our comparison of Benchmark Solutions vs. Optum, Optum is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Benchmark Solutions Quick Info
WH Score:
8.8
Pricing Score:
8.0
Feature Score:
8.6
Usability Score:
8.3
Company Size:All Sizes
Platforms:
Optum Quick Info
WH Score:
9.2
Pricing Score:
9.0
Feature Score:
8.6
Usability Score:
9.3
Company Size:Mid Market, Large Market
Platforms:

Pricing

Benchmark Solutions Pricing
Price Range
Contact Us

* Vendor does not share prices.

Optum Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Benchmark Solutions Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Patient Referral Management
  • Patient Education Tools
  • Problem List
  • Allergy List
  • Medication List
  • Refills Processing
  • Send to Pharmacy
  • Laboratory Database
  • Test Ordering
  • Claim Filing
  • Claim Scrubbing
Optum Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Patient Referral Management
  • Patient Education Tools
  • Problem List
  • Allergy List
  • Medication List
  • Refills Processing
  • Send to Pharmacy
  • Laboratory Database
  • Test Ordering
  • Claim Filing
  • Claim Scrubbing

Pros & Cons

Benchmark Solutions Pros & Cons
Pros
  • The software is user-friendly and has a smooth learning curve
  • The support provided is exceptional!.
Cons
  • Occasionally, I encounter difficulty in locating the specific report I need to generate.
Optum Pros & Cons
Pros
  • I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface
  • The tool's visual design makes it easy to interpret and navigate.
Cons
  • However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Reviews

Benchmark Solutions Reviews
Top Favorable Review
M
Matthew
Reviewed on Jul 2, 2021

The software is user-friendly and has a smooth learning curve. The support provided is exceptional!

The main drawback I have encountered is the ability for users to delete transactions from previous months, which causes imbalances in the accounts receivable. This issue consumes a significant amount of time every month-end to rectify and restore balance.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

We have been relying on Benchmark for over 15 years, and their customer service is unmatched in quality.

The software's user-friendly interface makes it effortless to navigate and significantly improves my efficiency in handling daily tasks.

Occasionally, I encounter difficulty in locating the specific report I need to generate.

Optum Reviews
Top Favorable Review
E
Ezra
Reviewed on Jul 2, 2021

The provider helps in verifying benefits and managing credentialing for multiple companies, offering the convenience of a centralized solution."

I appreciate the ease of use, the quality of information provided, and the overall user-friendly interface. The tool's visual design makes it easy to interpret and navigate.

It would be beneficial if the tool's language could be simplified for better patient comprehension. Sometimes the various functions of Optum Care, such as credentialing, can be confusing, especially for doctors who were familiar with the tool before its integration.

Top Critical Review
E
Esther
Reviewed on Jul 2, 2021

The provider, OptumCare, is an integral part of the benefits package offered by my company. It provides various healthcare-related benefits and services that are convenient to access and use, including through the app.

I appreciate the simplicity of the service and its user-friendly interface. It is easy to navigate and find the necessary information or features.

However, I have encountered occasional glitches with the app, leading to slower loading times, which can be frustrating.

Alternatives

Benchmark Solutions Alternatives
Optum Alternatives
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Benchmark Solutions vs. Optum: Detailed Comparison

Benchmark Solutions vs. Optum Top Ratings & Reviews: Benchmark Solutions

In our rating and review comparison of Benchmark Solutions vs. Optum, Benchmark Solutions has 14 user reviews and Optum has 2. The average star rating for Benchmark Solutions is 4.71 while Optum has an average rating of 4. Benchmark Solutions has more positive reviews than Optum. Comparing Benchmark Solutions vs. Optum reviews, Benchmark Solutions has stronger overall reviews.

Benchmark Solutions vs. Optum Best Features & Functionality: Benchmark Solutions

Benchmark Solutions vs. Optum both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Reporting & Analytics, Compliance Accreditations, After-Sales Service. In our feature comparison of Benchmark Solutions vs. Optum, Benchmark Solutions offers more of the most popular features and tools than Optum.

Benchmark Solutions vs. Optum Best Pricing: Optum

In our pricing comparison of Benchmark Solutions vs. Optum, Optum's pricing starts at N/A/month and is more affordable compared to Optum's starting cost of N/A/month.

Benchmark Solutions vs. Optum Best Usability: Optum

Our comparison of Benchmark Solutions vs. Optum shows that Optum scores higher in usability for ease of use, meets requirements, ease of admin. Benchmark Solutions scores higher in learning curve, setup & support, but Optum has the best scores overall for system usability.

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