Benchmark Solutions vs. eClinicalWorks: Which is Best?

Benchmark Solutions vs. eClinicalWorks: Which is Best?

Benchmark Solutions vs. eClinicalWorks Best Overall: eClinicalWorks

In our comparison of Benchmark Solutions vs. eClinicalWorks, eClinicalWorks is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Benchmark Solutions Quick Info
WH Score:
8.8
Pricing Score:
8.0
Feature Score:
8.6
Usability Score:
8.3
Company Size:All Sizes
Platforms:
eClinicalWorks Quick Info
WH Score:
9.1
Pricing Score:
8.2
Feature Score:
9.1
Usability Score:
8.4
Company Size:All Sizes
Platforms:

Pricing

Benchmark Solutions Pricing
Price Range
Contact Us

* Vendor does not share prices.

eClinicalWorks Pricing
EHR Only
$499
per user / per month
EHR with Practice Management
$599
per user / per month

Features

Benchmark Solutions Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Patient Referral Management
  • Patient Education Tools
  • Problem List
  • Allergy List
  • Medication List
  • Refills Processing
  • Send to Pharmacy
  • Laboratory Database
  • Test Ordering
  • Claim Filing
  • Claim Scrubbing
eClinicalWorks Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Procedure Codes
  • Treatment Planning
  • Patient Referral Management
  • Patient Education Tools
  • Problem List
  • Allergy List
  • Medication List
  • Refills Processing
  • Send to Pharmacy
  • Laboratory Database
  • Test Ordering
  • Claim Filing
  • Claim Scrubbing

Pros & Cons

Benchmark Solutions Pros & Cons
Pros
  • The software is user-friendly and has a smooth learning curve
  • The support provided is exceptional!.
Cons
  • Occasionally, I encounter difficulty in locating the specific report I need to generate.
eClinicalWorks Pros & Cons
Pros
  • It is adaptable, dependable, using it is simple, it has additional features, and client support is good.
Cons
  • Terrible support-extremely slow response
  • Bugs are all over the software and very minimal processes (if any) were thought through.

Reviews

Benchmark Solutions Reviews
Top Favorable Review
M
Matthew
Reviewed on Jul 2, 2021

The software is user-friendly and has a smooth learning curve. The support provided is exceptional!

The main drawback I have encountered is the ability for users to delete transactions from previous months, which causes imbalances in the accounts receivable. This issue consumes a significant amount of time every month-end to rectify and restore balance.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

We have been relying on Benchmark for over 15 years, and their customer service is unmatched in quality.

The software's user-friendly interface makes it effortless to navigate and significantly improves my efficiency in handling daily tasks.

Occasionally, I encounter difficulty in locating the specific report I need to generate.

eClinicalWorks Reviews
Top Favorable Review
A
Angela
Reviewed on Jul 2, 2021

It is adaptable, dependable, using it is simple, it has additional features, and client support is good

Very expensive.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.

It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.

Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.

Alternatives

Benchmark Solutions Alternatives
eClinicalWorks Alternatives
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Benchmark Solutions vs. eClinicalWorks: Detailed Comparison

Benchmark Solutions vs. eClinicalWorks Top Ratings & Reviews: Benchmark Solutions

In our rating and review comparison of Benchmark Solutions vs. eClinicalWorks, Benchmark Solutions has 14 user reviews and eClinicalWorks has 69. The average star rating for Benchmark Solutions is 4.71 while eClinicalWorks has an average rating of 3.40. Benchmark Solutions has more positive reviews than eClinicalWorks. Comparing Benchmark Solutions vs. eClinicalWorks reviews, Benchmark Solutions has stronger overall reviews.

Benchmark Solutions vs. eClinicalWorks Best Features & Functionality: eClinicalWorks

Benchmark Solutions vs. eClinicalWorks both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Language & Speech, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Sync/Refresh, Disaster Recovery, After-Sales Service. In our feature comparison of Benchmark Solutions vs. eClinicalWorks, eClinicalWorks offers more of the most popular features and tools than Benchmark Solutions.

Benchmark Solutions vs. eClinicalWorks Best Pricing: eClinicalWorks

In our pricing comparison of Benchmark Solutions vs. eClinicalWorks, eClinicalWorks's pricing starts at $499/month and is more affordable compared to eClinicalWorks's starting cost of $499/month.

Benchmark Solutions vs. eClinicalWorks Best Usability: eClinicalWorks

Our comparison of Benchmark Solutions vs. eClinicalWorks shows that eClinicalWorks scores higher in usability for meets requirements, learning curve, quality of support, ease of admin. Benchmark Solutions scores higher in ease of use, setup & support, but eClinicalWorks has the best scores overall for system usability.

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