In our comparison of Act! vs. Workbooks, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
I am a big fan of all the functions that this program has. It has been helpful to my company and me.
The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.
The system is highly customizable to cater to the specific needs of each company. It seamlessly integrates with our marketing platform, Spotler, providing significant advantages.
It seamlessly integrates with our marketing platform, Spotler, which proves to be incredibly advantageous for our operations.
The user interface's look and feel could benefit from an update.
Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.
I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.
The reporting sucks. As for the whole program, it used to work great but not anymore.
Workbooks offers a user-friendly interface that is not only easy to navigate but also highly configurable to suit our needs.
Workbooks has allowed us to track our sales pipeline, generate crucial reports, and consolidate important business data into a single, centralized platform.
The integration with Mailchimp leaves room for improvement and isn't as seamless as desired.
I am a big fan of all the functions that this program has. It has been helpful to my company and me.
The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.
Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.
I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.
The reporting sucks. As for the whole program, it used to work great but not anymore.
The system is highly customizable to cater to the specific needs of each company. It seamlessly integrates with our marketing platform, Spotler, providing significant advantages.
It seamlessly integrates with our marketing platform, Spotler, which proves to be incredibly advantageous for our operations.
The user interface's look and feel could benefit from an update.
Workbooks offers a user-friendly interface that is not only easy to navigate but also highly configurable to suit our needs.
Workbooks has allowed us to track our sales pipeline, generate crucial reports, and consolidate important business data into a single, centralized platform.
The integration with Mailchimp leaves room for improvement and isn't as seamless as desired.
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In our rating and review comparison of Act! vs. Workbooks, Workbooks has 19 user reviews and Act! has 141. The average star rating for Workbooks is 4.31 while Act! has an average rating of 4.03. Workbooks has more positive reviews than Act!. Comparing Act! vs. Workbooks reviews, Workbooks has stronger overall reviews.
Act! vs. Workbooks both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Workflow Automation, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. Workbooks, Act! offers more of the most popular features and tools than Workbooks.
In our pricing comparison of Act! vs. Workbooks, Workbooks's pricing starts at Free/month and is more affordable compared to Workbooks's starting cost of Free/month.
Our comparison of Act! vs. Workbooks shows that Workbooks scores higher in usability for ease of use, meets requirements. Act! scores higher in learning curve, setup & support, quality of support, ease of admin, but Workbooks has the best scores overall for system usability.
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