Act! vs. Solve360 : Which is Best? - Wheelhouse

Act! vs. Solve360 : Which is Best?

Act! vs. Solve360 Best Overall: Act!

In our comparison of Act! vs. Solve360 , Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Solve360 Quick Info
WH Score:
8.1
Pricing Score:
7.3
Feature Score:
7.7
Usability Score:
8.5
Company Size:Small Business, Mid Market
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.5
per user / per month
Solve360 Pricing
Solve CRM
Free
per user / per month
Solve Client Manager
$25
per user / per month
Both Products
Free
per user / per month

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Google Sheets
  • Dashboard
  • KPI Tracking
  • Update/Patch Automation
  • Data Backup & Recovery
  • Google Cloud
  • Xero
  • User Limit
  • Report Limit
  • Call Lists
  • Product Catalog
  • Custom Fields
Solve360 Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Google Sheets
  • Dashboard
  • KPI Tracking
  • Update/Patch Automation
  • Data Backup & Recovery
  • Google Cloud
  • Xero
  • User Limit
  • Report Limit
  • Call Lists
  • Product Catalog
  • Custom Fields

Pros & Cons

Act! Pros & Cons
Pros
  • I am a big fan of all the functions that this program has
  • It has been helpful to my company and me.
Cons
  • The reporting sucks
  • As for the whole program, it used to work great but not anymore.
Solve360 Pros & Cons
Pros
  • Excellent customer service, easy to use.
Cons
  • None.

Reviews

Act! Reviews
Top Favorable Review
N
Nancy
Reviewed on Jul 2, 2021

I am a big fan of all the functions that this program has. It has been helpful to my company and me.

The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.

Top Critical Review
N
Norman
Reviewed on Jul 2, 2021

Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.

I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.

The reporting sucks. As for the whole program, it used to work great but not anymore.

Solve360 Reviews
Top Favorable Review
B
Brandon
Reviewed on Jul 2, 2021

It was suggested to me by an IT company for my educational business, and I was intrigued by its capacity to gather data at every turn, from learner assessment and enrollment to continuous parent communication. The customer service was outstanding, and the software is very user-friendly. Customer Care was pleasant, informative, and attentive to my unique question. They eventually found a solution, which gave me the confidence to join up. My only small recommendation is that the platform's visual design might use some polish.

Excellent customer service, easy to use

Interface not organized

Top Critical Review
A
Anthony
Reviewed on Jul 2, 2021

This system is really useful, and I can simply access it thanks to its user-friendly layout. I like how easily the system works, and the integration procedure was flawless. The system's price is also unquestionably advantageous.

Easy to use, functional, competitively priced, third-party integration

None

Alternatives

Act! Alternatives
8.6
Solve360 Alternatives
8.6
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Act! vs. Solve360 : Detailed Comparison

Act! vs. Solve360 Top Ratings & Reviews: Solve360

In our rating and review comparison of Act! vs. Solve360 , Solve360 has 5 user reviews and Act! has 141. The average star rating for Solve360 is 4.8 while Act! has an average rating of 4.03. Solve360 has more positive reviews than Act!. Comparing Act! vs. Solve360 reviews, Solve360 has stronger overall reviews.

Act! vs. Solve360 Best Features & Functionality: Act!

Act! vs. Solve360 both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Workflow Automation, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. Solve360 , Act! offers more of the most popular features and tools than Solve360 .

Act! vs. Solve360 Best Pricing: Solve360

In our pricing comparison of Act! vs. Solve360 , Solve360 's pricing starts at Free/month and is more affordable compared to Solve360 's starting cost of Free/month.

Act! vs. Solve360 Best Usability: Solve360

Our comparison of Act! vs. Solve360 shows that Solve360 scores higher in usability for ease of use. Act! scores higher in meets requirements, learning curve, setup & support, quality of support, ease of admin, but Solve360 has the best scores overall for system usability.

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