Act! vs. Less Annoying CRM: Which is Best? - Wheelhouse

Act! vs. Less Annoying CRM: Which is Best?

Act! vs. Less Annoying CRM Best Overall: Act!

In our comparison of Act! vs. Less Annoying CRM, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Less Annoying CRM Quick Info
WH Score:
8.3
Pricing Score:
7.6
Feature Score:
7.8
Usability Score:
7.4
Company Size:All Sizes
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.5
per user / per month
Less Annoying CRM Pricing
Less Annoying CRM
$15
per user / per month

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Dashboard
  • KPI Tracking
  • Update/Patch Automation
  • Social Media
  • Call Lists
  • Product Catalog
  • Custom Fields
  • Custom Tables
  • Role Based Access Control (RBAC)
  • Notes
  • Data Security
Less Annoying CRM Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Dashboard
  • KPI Tracking
  • Update/Patch Automation
  • Social Media
  • Call Lists
  • Product Catalog
  • Custom Fields
  • Custom Tables
  • Role Based Access Control (RBAC)
  • Notes
  • Data Security

Pros & Cons

Act! Pros & Cons
Pros
  • I am a big fan of all the functions that this program has
  • It has been helpful to my company and me.
Cons
  • The reporting sucks
  • As for the whole program, it used to work great but not anymore.
Less Annoying CRM Pros & Cons
Pros
  • Easy to use and customize, Customer information is easily accessible, Improved call handling.
Cons
  • There are some limitations when it comes to specific search functions
  • .

Reviews

Act! Reviews
Top Favorable Review
N
Nancy
Reviewed on Jul 2, 2021

I am a big fan of all the functions that this program has. It has been helpful to my company and me.

The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.

Top Critical Review
N
Norman
Reviewed on Jul 2, 2021

Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.

I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.

The reporting sucks. As for the whole program, it used to work great but not anymore.

Less Annoying CRM Reviews
Top Favorable Review
M
Mozell
Reviewed on Jul 2, 2021

This CRM fulfills every requirement! We can view a comprehensive image of every consumer on a single page, and it is highly configurable and easy to use. We now respond to calls and requests considerably more quickly. Additionally, they have excellent customer service and they consistently address our problems and answer quickly and helpfully.

Easy to use and customize, Customer information is easily accessible, Improved call handling

Difficult to export second email address

Top Critical Review
J
Joan
Reviewed on Jul 2, 2021

I've had a positive experience with Less Annoying CRM and I've even recommended it to fellow business owners and insurance brokers. Its functionality and affordability make it a strong contender in the CRM landscape.

The calendaring and task functions have proven to be invaluable tools for staying organized and maintaining a focused workflow.

There are some limitations when it comes to specific search functions.

Alternatives

Act! Alternatives
8.6
Less Annoying CRM Alternatives
8.6
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Act! vs. Less Annoying CRM: Detailed Comparison

Act! vs. Less Annoying CRM Top Ratings & Reviews: Less Annoying CRM

In our rating and review comparison of Act! vs. Less Annoying CRM, Less Annoying CRM has 18 user reviews and Act! has 141. The average star rating for Less Annoying CRM is 4.72 while Act! has an average rating of 4.03. Less Annoying CRM has more positive reviews than Act!. Comparing Act! vs. Less Annoying CRM reviews, Less Annoying CRM has stronger overall reviews.

Act! vs. Less Annoying CRM Best Features & Functionality: Act!

Act! vs. Less Annoying CRM both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Workflow Automation, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. Less Annoying CRM, Act! offers more of the most popular features and tools than Less Annoying CRM.

Act! vs. Less Annoying CRM Best Pricing: Less Annoying CRM

In our pricing comparison of Act! vs. Less Annoying CRM, Less Annoying CRM's pricing starts at $15/month and is more affordable compared to Act!'s starting cost of $30/month.

Act! vs. Less Annoying CRM Best Usability: Act!

Our comparison of Act! vs. Less Annoying CRM shows that Act! scores higher in usability for ease of use, setup & support, ease of admin. Less Annoying CRM scores higher in meets requirements, learning curve, quality of support, but Act! has the best scores overall for system usability.

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