Business Process Management (BPM) Software

What is Business Process Management (BPM) Software?

Business Process Management (BPM) software offers a suite of tools that organizations can use for modeling, designing, monitoring, executing, and improving their business processes. These solutions use advanced analytics, activity monitoring, and decision management to help companies streamline their workflows and improve efficiency with organized, automated processes.

By coordinating people, systems, and information, BPM tools help businesses automate tasks, reduce operational costs, and enhance overall performance. BPM software is a key technology for companies that want to accelerate digital transformation, optimize business process efficiency, and improve overall business performance with data-informed decision-making.

Key Features and Capabilities of BPM Software

  • Low-Code/No-Code Process Modeling: BPM software, either through inbuilt capabilities or via integrations with low-code/no-code business process automation platforms, provide organizations with intuitive, drag-and-drop tools they can use to easily create applications, forms, and workflows without any advanced technical skills.
  • Intelligent Automation: BPM software offers automation features that use AI and machine learning to streamline routine tasks, improve process efficiency, save time, and ensure smoother workflow execution by automating actions like task assignments and process terminations, based on predefined rules.
  • Integrations: Integrating BPM systems with core, daily-use software like CRM, HRM, and ERP ensures seamless data flow between departments, while also boosting productivity and reducing operational costs.
  • Reporting & Analytics: BPM software provides analytics and reporting features to help organizations analyze process performance, track KPIs, and create custom charts. These features provide valuable insights into metrics like efficiency and resource utilization, to enhance productivity, profitability, and strategic decision-making.
  • Mobile Access: BPM software is typically mobile-friendly, so employees can access the system securely from Android and iOS devices when working remotely.
  • Notifications and Triggers: BPM software provides real-time notifications to help organizations efficiently manage process updates and completed tasks. It also offers custom alerts for users or teams, and time-tracking features on tasks.
  • Customizations: BPM software provides customizable features, including flexible process flows, task connections, custom approval processes, scheduling notifications, dynamic form design, and an adjustable dashboard to help organizations meet unique requirements and prioritize important data.

Top 10 BPM Software

Smartsheet / Wrike / ClickUp / Airtable / Tray / Odoo / TIBCO / DCKAP Integrator / Appian / SS&C Blue Prism

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