Squadcast
Squadcast
0 reviews
WH Score
7.9

Top Squadcast Features

What are the Best Squadcast Features?


Systems/Administrative

  • Knowledge Base
  •  IT Operations Management (ITOM)

Infrastructure Management

  • Infrastructure Mapping
  • Infrastructure Discovery

Incident Management

  • Incident Notes
  • Incident Timeline
  • Incident Routing
  • Incident Merging
  • Incident Snoozing

Reporting & Analytics

  • Infrastructure Monitoring
  • Incident Tracking
  • Service Analytics
  • Performance Evaluations
  • Dashboard
  • Activity Log
  • Event Analytics

Workflow Automation

  • Task Automation

Cybersecurity Features

  • Incident Triage
  • Incident Response & Remediation

Identity and Access Management (IAM)

  • Role Based Access Control (RBAC)
  • Single Sign-On (SSO)

Third-Party Integrations

  • Salesforce
  • Zendesk
  • Freshdesk
  • Slack
  • GitHub
  • ServiceNow
  • Okta
  • Splunk
  • Oracle Cloud
  • Telegram
  • Trello
  • Twilio

Microsoft 365

  • Microsoft Teams

Zoho

  • Zoho Desk

Data Management

  • Data Retention

Customizable Items

  • Custom Workflows
  • Custom Templates

Collaboration Tools

  • Notes

Reminders/Alerts

  • Incident Alerts
  • Email Alerts

After-Sales Service

  • Phone Support
  • Email Support
  • Chat Support
  • Dedicated Account Manager

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