SkyKick Overview

SkyKick is a complete cloud management platform that simplifies IT service delivery for Managed Service Providers (MSPs). It streamlines processes by automating repetitive tasks, allowing for efficient multi-SaaS management, and unifying workflows into a single interface. It improves help desk effectiveness, increases first-contact resolution rates, and reduces escalations by including strong capabilities for managing Microsoft 365 and other SaaS applications. SkyKick enhances security with compliance monitoring and proactive threat mitigation, enabling MSPs to provide scalable, safe, and cost-effective solutions for clients.

Key features of SkyKick include:

• Command center,
• Role-based controls,
• Real-time insights and analytics,
• Multi-service support,
• Workflow automation.