Top ScreenMeet Features

ScreenMeet offers a comprehensive set of features to enhance remote support and collaboration. Here's an organized overview of the platform's key features: 

User-Friendly Interface and Mobile Support

• Access and navigate the platform seamlessly from any device, ensuring a smooth user experience. 

TalkDesk Integration and Tanium Support

• Integration with TalkDesk enhances customer support capabilities.
• Tanium support enables efficient IT management.

Diagnostic and Session Reports, System Diagnostics, and Single Sign-On

• Generate reports for diagnostics and sessions, ensuring insights and transparency.
• Conduct system diagnostics for effective troubleshooting.
• Enable single sign-on for a seamless login experience. 

PIN-Based Access and Data Security Features

• Protect user and business data through secure PIN-based access.
• Ensure data security with additional security features. 

Screen Sharing, File Sharing, and Remote Printing

• Collaborate effectively with screen sharing, facilitating real-time communication.
• Share files seamlessly for efficient collaboration.
• Enable remote printing for added convenience.

Multi-Session Handling and Remote Session Control

• Efficiently handle multiple support sessions simultaneously.
• Gain control over remote sessions for seamless troubleshooting.

Ticket Management Features

• Streamline support operations with ticket transfer, tagging, queuing, lifecycle management, and routing. 

Audio and Video Conferencing, Group and Private Chat, and Session Scheduling

• Conduct audio and video conferences for effective collaboration.
• Engage in group and private chat for instant communication.
• Schedule sessions on managing remote support efficiently.

ScreenMeet provides a comprehensive and efficient solution for businesses seeking enhanced remote support and collaboration capabilities. With its array of features, the platform empowers organizations to streamline operations, deliver exceptional customer support, and foster effective collaboration.