Top Eldermark Features

Eldermark's software solutions empower senior care communities to deliver top-tier care while enhancing operational efficiency and financial performance. Leverage Eldermark's mobile-friendly CRM designed for senior living to extend your team's reach, improve marketing performance, and reduce referral fees. 

Key Eldermark Features and Capabilities

Prospect Outreach and Pipeline Management

Empower your team to enhance customer support by swiftly connecting with prospective residents and their families on their preferred communication channels.

Direct Lead Generation

Save costs on third-party referral fees by capturing leads directly from your marketing efforts, bypassing referral sites.

Centralized Campaign Orchestration

Centralize your sales and marketing efforts for better tracking of performance trends, communication, responses, and conversion rates. Use data-driven insights to allocate resources for maximum ROI.

Campaign Performance Monitoring

Track your sales reps' communications and campaign performance to identify successful strategies and optimize your budget for the strongest ROI.

Regional Sales Management

Optimize small sales teams covering multiple sites and facilities by automating repetitive tasks for increased effectiveness.

Task and Workflow Optimization

Enhance communication workflows and processes to expedite early discussions, increase tours, fulfill customer needs through follow-ups, and facilitate more resident moves.

Goal/Progress Tracking

Simplify sales team operations to meet and maintain census goals. Empower your teams by eliminating redundant tasks, enabling them to create more campaigns, spend more time with prospects, and generate more leads and tours.

Customer Journey Insights

Connect your CRM with marketing efforts for a comprehensive view of your progress against goals. Eldermark's predictive analytics suite ensures actionable insights for meeting occupancy goals.

Mobile-Friendly, Anytime Access

Enable your team to work seamlessly from anywhere with mobile-friendly business processes. Access real-time sales data, review notes, log calls, and manage tasks on the go.