Alchemer
Alchemer
0 reviews
WH Score
7.9

Top Alchemer Features

What are the Best Alchemer Features?


Customer Management

  • Customer Profiling
  • Customer Journey Mapping
  • Social Media Management
  • Complaint/Feedback Management

Survey Management

  • Create Surveys
  • Share Surveys
  • Embed Surveys
  • Survey Response Quotas
  • Offline Surveys

Reporting & Analytics

  • Activity Logs
  • Survey Analysis
  • Net Promoter Score (NPS)
  • A/B Testing
  • CX Analytics
  • Engagement Analytics
  • Heatmaps
  • Engagement Scoring

Drag-and-Drop Builders/Designers

  • Conversation Flow Builder
  • Workflow Builder

Workflow Automation

  • Email Automation
  • Branching/Skip Logic

Supported Technologies

  • Artificial Intelligence (AI)
  • Machine Learning (ML)

Reminders/Alerts

  • Email Alerts

Campaign Types

  • Geotargeting Campaigns
  • Email Campaigns

Data Migration

  • Data Export

Collaboration Tools

  • Highlighting

Customizable Items

  • Custom Access URLs
  • Custom Reports
  • Custom Themes
  • Custom Templates
  • Custom Branding

Report Management

  • Report Filters
  • Report Sharing

Appointments/Scheduling

  • Report Scheduling

Integration Options

  • APIs
  • Embedding

Third-Party Integrations

  • Salesforce
  • Google Analytics

Google Workspace

  • Google Sheets

Identity and Access Management (IAM)

  • Single Sign-On (SSO)
  • CAPTCHA Validation

Cybersecurity Features

  • Encryption

After-Sales Service

  • Phone Support
  • Email Support
  • Dedicated Account Manager

File Management

  • File Sharing

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