In our comparison of Revel vs. Touchbistro, Revel is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Revel is a better system than it previously was. Opening and closing are simple and Inventory is fairly simple. The look of the software is good too. I would definitely recommend it.
It has an aesthetic look and very easy to find things we need. Good software that helps clean up POS offerings. This software provides good POS protection and security for the business. Closing and opening are very simple. It also saves a lot of time from the previous system used.
There is a problem with discount pricing. If there are two items and there is a discount on only one of them, the discount is shown on the other item as well. This does not show the price of the items. We have to do a manual discount rather than a percentage to work around.
The system experiences frequent downtimes, which is a significant drawback. Additionally, my sales representative provided misleading information about various features, causing confusion. The training and onboarding process were virtually non-existent, leaving my restaurant ill-prepared for a soft opening. This oversight resulted in a substantial financial loss of over $6000.
The Front-of-House (FOH) interface is user-friendly, and the customer care team has been pleasant and cooperative to work with.
We received minimal training, making it a struggle to fully educate myself and my staff. I was assured this was an all-in-one program with no additional services needed, but many crucial features actually come from third-party apps. The promised go-live date was not met, causing further disruption. Also, the system's inability to update tickets in real-time has been a significant inconvenience, directly impacting service quality.
Support and tech help is wonderful.
Accessing the database reports and the ability to check on sales is great from my phone.
I would like easy navigation of the products.
The product saved all our items during installation, and we can use shortcuts for the handheld to input frequently ordered products. The credit card payment is also perfect, and it accepts any card.
The tool is great and works well with our POS system. It's easy to process payments for guests, and we can split invoices or change bookings without any trouble.
Updates are always during work hours, so we can't use it then.
Revel is a better system than it previously was. Opening and closing are simple and Inventory is fairly simple. The look of the software is good too. I would definitely recommend it.
It has an aesthetic look and very easy to find things we need. Good software that helps clean up POS offerings. This software provides good POS protection and security for the business. Closing and opening are very simple. It also saves a lot of time from the previous system used.
There is a problem with discount pricing. If there are two items and there is a discount on only one of them, the discount is shown on the other item as well. This does not show the price of the items. We have to do a manual discount rather than a percentage to work around.
Support and tech help is wonderful.
Accessing the database reports and the ability to check on sales is great from my phone.
I would like easy navigation of the products.
The system experiences frequent downtimes, which is a significant drawback. Additionally, my sales representative provided misleading information about various features, causing confusion. The training and onboarding process were virtually non-existent, leaving my restaurant ill-prepared for a soft opening. This oversight resulted in a substantial financial loss of over $6000.
The Front-of-House (FOH) interface is user-friendly, and the customer care team has been pleasant and cooperative to work with.
We received minimal training, making it a struggle to fully educate myself and my staff. I was assured this was an all-in-one program with no additional services needed, but many crucial features actually come from third-party apps. The promised go-live date was not met, causing further disruption. Also, the system's inability to update tickets in real-time has been a significant inconvenience, directly impacting service quality.
The product saved all our items during installation, and we can use shortcuts for the handheld to input frequently ordered products. The credit card payment is also perfect, and it accepts any card.
The tool is great and works well with our POS system. It's easy to process payments for guests, and we can split invoices or change bookings without any trouble.
Updates are always during work hours, so we can't use it then.
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In our rating and review comparison of Revel vs. Touchbistro, Revel has 68 user reviews and Touchbistro has 9. The average star rating for Revel is 4.07 while Touchbistro has an average rating of 2.77. Revel has more positive reviews than Touchbistro. Comparing Revel vs. Touchbistro reviews, Revel has stronger overall reviews.
Revel vs. Touchbistro both offer a strong set of features and functionality including Store/Outlet Management, Inventory Management, Payment Options, Payment Partners, Cash Flow Management, Supported Devices/Hardware, Customizable Items, Reporting & Analytics, Integration Options, After-Sales Service. In our feature comparison of Revel vs. Touchbistro, Revel offers more of the most popular features and tools than Touchbistro.
In our pricing comparison of Revel vs. Touchbistro, Touchbistro's pricing starts at N/A/month and is more affordable compared to Touchbistro's starting cost of N/A/month.
Our comparison of Revel vs. Touchbistro shows that Revel scores higher in usability for ease of use, setup & support, quality of support, ease of admin. Touchbistro scores higher in meets requirements, learning curve, but Revel has the best scores overall for system usability.
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