In our comparison of Remote Desktop Manager vs. SightCall, Remote Desktop Manager is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Flexible remote connection management in several remote access standards. It could use a native integration with AnyDesk.
Manages multiple connections types.
AnyDesk native implementation would be an ideal addition.
The application is great overall. Allows us to capture high quality images during a session that helps us save time with complicated tasks. The only issue we've encountered so far is when a session disconnects. We are forced to set up a new session rather than allowing us to reconnect to the existing session.
High quality videos and pictures
Inability to rejoin a session if it abruptly disconnects
There is no need of having to remember multiple user/password combinations for remote machines, with Devolutions!
Doubles as a password manager for all connections. Ability to restore connections.
User interface on macOS version lacks native feel (icons, dialogs, preferences).
The fantastic platform SightCall has completely changed the way we handle field service and customer support. The ability to use augmented reality is revolutionary and has made problem-solving quicker and more efficient. Additionally, our agents and technicians have had little trouble with the platform, adopting it fast.
Augmented reality customer care and feature rich
None
Flexible remote connection management in several remote access standards. It could use a native integration with AnyDesk.
Manages multiple connections types.
AnyDesk native implementation would be an ideal addition.
There is no need of having to remember multiple user/password combinations for remote machines, with Devolutions!
Doubles as a password manager for all connections. Ability to restore connections.
User interface on macOS version lacks native feel (icons, dialogs, preferences).
The application is great overall. Allows us to capture high quality images during a session that helps us save time with complicated tasks. The only issue we've encountered so far is when a session disconnects. We are forced to set up a new session rather than allowing us to reconnect to the existing session.
High quality videos and pictures
Inability to rejoin a session if it abruptly disconnects
The fantastic platform SightCall has completely changed the way we handle field service and customer support. The ability to use augmented reality is revolutionary and has made problem-solving quicker and more efficient. Additionally, our agents and technicians have had little trouble with the platform, adopting it fast.
Augmented reality customer care and feature rich
None
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In our rating and review comparison of Remote Desktop Manager vs. SightCall, Remote Desktop Manager has 203 user reviews and SightCall has 14. The average star rating for Remote Desktop Manager is 4.92 while SightCall has an average rating of 4.21. Remote Desktop Manager has more positive reviews than SightCall. Comparing Remote Desktop Manager vs. SightCall reviews, Remote Desktop Manager has stronger overall reviews.
Remote Desktop Manager vs. SightCall both offer a strong set of features and functionality including Remote Support Features, File Management, Reporting & Analytics, Report Management, Data Migration, Systems/Administrative, Customizable Items, Identity and Access Management (IAM), Password Management, Third-Party Integrations, Cybersecurity Features. In our feature comparison of Remote Desktop Manager vs. SightCall, Remote Desktop Manager offers more of the most popular features and tools than SightCall.
In our pricing comparison of Remote Desktop Manager vs. SightCall, SightCall's pricing starts at N/A/month and is more affordable compared to SightCall's starting cost of N/A/month.
Our comparison of Remote Desktop Manager vs. SightCall shows that Remote Desktop Manager scores higher in usability for meets requirements, learning curve, setup & support, quality of support, ease of admin. SightCall scores higher in ease of use, but Remote Desktop Manager has the best scores overall for system usability.
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