Patriot Payroll vs. Paychex Flex: Which is Best?

Patriot Payroll vs. Paychex Flex: Which is Best?

Patriot Payroll vs. Paychex Flex Best Overall: Paychex Flex

In our comparison of Patriot Payroll vs. Paychex Flex, Paychex Flex is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Patriot Payroll Quick Info
WH Score:
8.8
Pricing Score:
8.5
Feature Score:
8.4
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Paychex Flex Quick Info
WH Score:
8.8
Pricing Score:
8.3
Feature Score:
8.5
Usability Score:
8.8
Company Size:All Sizes
Platforms:

Pricing

Patriot Payroll Pricing
Basic Payroll
$4
per employee / per month
Full Service Payroll
$4
per employee / per month
Paychex Flex Pricing
Paychex Go
$5
per employee / per month
Paychex Flex Select
Contact Us
Paychex Flex Enterprise
Contact Us

Features

Patriot Payroll Features
  • Paystubs
  • Pay Rates
  • Pay Runs
  • 401K Administration
  • Timesheets
  • Time Off Management
  • Tax Calculation & Filing
  • Tax Policy Management
  • W-2
  • 1099
  • Employee Onboarding/Offboarding
  • Benefits Administration
  • Company Handbook
  • HR Policy Management
  • Health Reimbursement Accounts (HRAs)
Paychex Flex Features
  • Paystubs
  • Pay Rates
  • Pay Runs
  • 401K Administration
  • Timesheets
  • Time Off Management
  • Tax Calculation & Filing
  • Tax Policy Management
  • W-2
  • 1099
  • Employee Onboarding/Offboarding
  • Benefits Administration
  • Company Handbook
  • HR Policy Management
  • Health Reimbursement Accounts (HRAs)

Pros & Cons

Patriot Payroll Pros & Cons
Pros
  • It is very beneficial for our business
  • A great product with ease of use and supportive customer service.
Cons
  • Delayed response from client support at times.
Paychex Flex Pros & Cons
Pros
  • I appreciate the user-friendly reporting features in SurePayroll, especially the ability to generate reports and view graphs.
Cons
  • Errors in client service and tax filing.

Reviews

Patriot Payroll Reviews
Top Favorable Review
D
Dan
Reviewed on Jul 2, 2021

It is very beneficial for our business. A great product with ease of use and supportive customer service.

Direct deposit setup is late.

Top Critical Review
G
George
Reviewed on Jul 2, 2021

Setup was extremely simple, admins used it with much ease, it is so cheap as what you use is what you pay for, and it has quite useful details on unemployment taxes.

Delayed response from client support at times

Paychex Flex Reviews
Top Favorable Review
L
Lawrence
Reviewed on Jul 2, 2021

Although my experience with SurePayroll spans only two months, it seems like a suitable payroll solution for small businesses with only a few employees, once you work out the initial kinks.

I appreciate the user-friendly reporting features in SurePayroll, especially the ability to generate reports and view graphs.

Slow Setup and Inconsistent Support

Top Critical Review
M
Mark
Reviewed on Jul 2, 2021

For over 15 years, we had used Sure Payroll without any problems. Sadly, this is not the case since late last year. They’re now filing tax reports that are incorrect, changing tax statuses of staffs, failing to file in several cases. The response of the client service has become slow too.

Using the online software for payroll processing is simple.

Errors in client service and tax filing

Alternatives

Patriot Payroll Alternatives
Paychex Flex Alternatives
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Patriot Payroll vs. Paychex Flex: Detailed Comparison

Patriot Payroll vs. Paychex Flex Top Ratings & Reviews: Patriot Payroll

In our rating and review comparison of Patriot Payroll vs. Paychex Flex, Patriot Payroll has 84 user reviews and Paychex Flex has 13. The average star rating for Patriot Payroll is 4.89 while Paychex Flex has an average rating of 3.69. Patriot Payroll has more positive reviews than Paychex Flex. Comparing Patriot Payroll vs. Paychex Flex reviews, Patriot Payroll has stronger overall reviews.

Patriot Payroll vs. Paychex Flex Best Features & Functionality: Paychex Flex

Patriot Payroll vs. Paychex Flex both offer a strong set of features and functionality including Payroll Management, Attendance Management, Tax Management, Supported Tax Forms, Employee Management, Talent Management , Workforce Optimization, Cash Flow Management, Payment Options, Clock-In/Clock-Out Options, Portal Types, Collaboration Tools, Appointments/Scheduling, Customizable Items, Reporting & Analytics, Identity and Access Management (IAM), Third-Party Integrations, File Management, Compliance Accreditations, Accounting Features, After-Sales Service, Learning Management, Course Management, Project Management Features, Drag-and-Drop Builders/Designers. In our feature comparison of Patriot Payroll vs. Paychex Flex, Paychex Flex offers more of the most popular features and tools than Patriot Payroll.

Patriot Payroll vs. Paychex Flex Best Pricing: Patriot Payroll

In our pricing comparison of Patriot Payroll vs. Paychex Flex, Patriot Payroll's pricing starts at $4/month and is more affordable compared to Paychex Flex's starting cost of $5/month.

Patriot Payroll vs. Paychex Flex Best Usability: Paychex Flex

Our comparison of Patriot Payroll vs. Paychex Flex shows that Paychex Flex scores higher in usability for ease of use, meets requirements, quality of support, ease of admin. Patriot Payroll scores higher in learning curve, setup & support, but Paychex Flex has the best scores overall for system usability.

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