Microsoft Teams vs. RingCentral Video Solutions: Which is Best?

Microsoft Teams vs. RingCentral Video Solutions: Which is Best?

Microsoft Teams vs. RingCentral Video Solutions Best Overall: RingCentral Video Solutions

In our comparison of Microsoft Teams vs. RingCentral Video Solutions, RingCentral Video Solutions is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Microsoft Teams Quick Info
WH Score:
8.3
Pricing Score:
7.7
Feature Score:
7.6
Usability Score:
8.1
Company Size:All Sizes
Platforms:
RingCentral Video Solutions Quick Info
WH Score:
9.1
Pricing Score:
8.2
Feature Score:
8.4
Usability Score:
9.0
Company Size:All Sizes
Platforms:

Pricing

Microsoft Teams Pricing
Microsoft Teams (Free)
Free
per host / per month
Microsoft Teams Essentials
$4
per host / per month
Microsoft 365 Business Basic
$6
per host / per month
Microsoft 365 Business Standard
$12.5
per host / per month
Microsoft 365 Business Premium
$22
per host / per month
RingCentral Video Solutions Pricing
RingCentral Video Pro
Free
per host / per month
RingCentral Video Pro+
$10.99
per host / per month

Features

Microsoft Teams Features
  • Audio Conferencing
  • Video Conferencing
  • Split Meeting Rooms
  • Meeting Invitations
  • Mute/Unmute
  • Screen Sharing
  • Group Chat
  • Audit Trail
  • Meeting Reports
  • Whiteboard
  • File Sharing
  • File Attachments
  • Custom Reports
  • Speech-to-Text
  • Transcriptions
RingCentral Video Solutions Features
  • Audio Conferencing
  • Video Conferencing
  • Split Meeting Rooms
  • Meeting Invitations
  • Mute/Unmute
  • Screen Sharing
  • Group Chat
  • Audit Trail
  • Meeting Reports
  • Whiteboard
  • File Sharing
  • File Attachments
  • Custom Reports
  • Speech-to-Text
  • Transcriptions

Pros & Cons

Microsoft Teams Pros & Cons
Pros
  • The ease of navigation and document sharing capabilities are the standout features for me
  • .
Cons
  • The awards feature could be more useful or integrated with other functions to enhance its value.
RingCentral Video Solutions Pros & Cons
Pros
  • I like that I can have a separate phone number for business purposes.
Cons
  • The only thing I wish they had was an option for Q&A during the hosted webinars.

Reviews

Microsoft Teams Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

Especially in the pandemic era, this tool has been instrumental in saving time during meetings. Its efficient document sharing and navigation features have contributed significantly to our workflow.

The ease of navigation and document sharing capabilities are the standout features for me.

On occasion, there's a delay in receiving messages from colleagues when I'm offline.

Top Critical Review
W
Wanda
Reviewed on Jul 2, 2021

This platform provides an efficient and user-friendly communication solution. While the awards feature could be refined, the overall experience is commendable, making it a standout choice.

The ability to edit or delete sent chat messages is a practical feature. Direct calling and mention tags add to the convenience. Plus, the support for GIFs injects a fun element into workplace communication.

The awards feature could be more useful or integrated with other functions to enhance its value.

RingCentral Video Solutions Reviews
Top Favorable Review
C
Cindy
Reviewed on Jul 2, 2021

The product is helpful for conducting consultations over the phone.

I like that I can have a separate phone number for business purposes

Call quality is not consistent

Top Critical Review
D
Daniel
Reviewed on Jul 2, 2021

So, to sum it up, I think Ringcentral is a great video calling solution that offers stability and convenience. If you're looking for a reliable platform, I definitely recommend giving it a try!

One of the things I love about using Ringcentral is that I haven't faced any performance issues. The switch between device features is also seamless, which is a big plus. What's more, my customers don't need to install any applications to use it.

The only thing I wish they had was an option for Q&A during the hosted webinars.

Alternatives

Microsoft Teams Alternatives
RingCentral Video Solutions Alternatives
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Microsoft Teams vs. RingCentral Video Solutions: Detailed Comparison

Microsoft Teams vs. RingCentral Video Solutions Top Ratings & Reviews: Microsoft Teams

In our rating and review comparison of Microsoft Teams vs. RingCentral Video Solutions, Microsoft Teams has 9 user reviews and RingCentral Video Solutions has 6. The average star rating for Microsoft Teams is 4.88 while RingCentral Video Solutions has an average rating of 3.33. Microsoft Teams has more positive reviews than RingCentral Video Solutions. Comparing Microsoft Teams vs. RingCentral Video Solutions reviews, Microsoft Teams has stronger overall reviews.

Microsoft Teams vs. RingCentral Video Solutions Best Features & Functionality: RingCentral Video Solutions

Microsoft Teams vs. RingCentral Video Solutions both offer a strong set of features and functionality including Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Reporting & Analytics, Call Management & Administration, Collaboration Tools, File Management, Enhancements & Personalization, Systems/Administrative, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, After-Sales Service, Limits. In our feature comparison of Microsoft Teams vs. RingCentral Video Solutions, RingCentral Video Solutions offers more of the most popular features and tools than Microsoft Teams.

Microsoft Teams vs. RingCentral Video Solutions Best Pricing: RingCentral Video Solutions

In our pricing comparison of Microsoft Teams vs. RingCentral Video Solutions, RingCentral Video Solutions's pricing starts at Free/month and is more affordable compared to RingCentral Video Solutions's starting cost of Free/month.

Microsoft Teams vs. RingCentral Video Solutions Best Usability: RingCentral Video Solutions

Our comparison of Microsoft Teams vs. RingCentral Video Solutions shows that RingCentral Video Solutions scores higher in usability for ease of use, meets requirements, ease of admin. Microsoft Teams scores higher in learning curve, setup & support, but RingCentral Video Solutions has the best scores overall for system usability.

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