In our comparison of Keap vs. Zendesk Suite, Zendesk Suite is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Simple and spontaneous in use. Learning and navigation are super easy. Offering a number of tools to search, organize and evaluate the information in just a wink of an eye. It can automate purchasing, emails campaigns and tracking of clients. It saves us a lot of time and energy.
Limited sorting and organizing of clients' information.
After adopting Zendesk, I found myself more productive and active. Price is affordable and the user interface is awesome.
Customer service is a bit slow. Customization features are also very limited.
Overall, love the software. Can't imagine working without it.
I feel very lucky to have Infusionsoft as my partner. Their amazing support is always ready to help. It is like a one-stop-shop for everything you need, CRM, marketing and e-commerce. The email campaigns are great. Out of all the automation tools I've used, Infusionsoft is the best.
It has a steep learning curve. The interface seems clunky. Hope to get these corrected in the next update.
It allows us to tell the ticket number that how much time it takes to entertain his query.
The pop-ups get lost with the use of multiple tabs.
Simple and spontaneous in use. Learning and navigation are super easy. Offering a number of tools to search, organize and evaluate the information in just a wink of an eye. It can automate purchasing, emails campaigns and tracking of clients. It saves us a lot of time and energy.
Limited sorting and organizing of clients' information.
Overall, love the software. Can't imagine working without it.
I feel very lucky to have Infusionsoft as my partner. Their amazing support is always ready to help. It is like a one-stop-shop for everything you need, CRM, marketing and e-commerce. The email campaigns are great. Out of all the automation tools I've used, Infusionsoft is the best.
It has a steep learning curve. The interface seems clunky. Hope to get these corrected in the next update.
After adopting Zendesk, I found myself more productive and active. Price is affordable and the user interface is awesome.
Customer service is a bit slow. Customization features are also very limited.
It allows us to tell the ticket number that how much time it takes to entertain his query.
The pop-ups get lost with the use of multiple tabs.
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In our rating and review comparison of Keap vs. Zendesk Suite, Zendesk Suite has 389 user reviews and Keap has 58. The average star rating for Zendesk Suite is 4.50 while Keap has an average rating of 4.29. Zendesk Suite has more positive reviews than Keap. Comparing Keap vs. Zendesk Suite reviews, Zendesk Suite has stronger overall reviews.
Keap vs. Zendesk Suite both offer a strong set of features and functionality including Customer Management, Lead Management, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Reporting & Analytics, Drag-and-Drop Builders/Designers, Supported Channels, Accounting Features, Customizable Items, Collaboration Tools, Cybersecurity Features, Integration Options, Microsoft 365, Google Workspace, Limits, After-Sales Service. In our feature comparison of Keap vs. Zendesk Suite, Keap offers more of the most popular features and tools than Zendesk Suite.
In our pricing comparison of Keap vs. Zendesk Suite, Zendesk Suite's pricing starts at $49/month and is more affordable compared to Keap's starting cost of $129/month.
Our comparison of Keap vs. Zendesk Suite shows that Keap scores higher in usability for ease of use, meets requirements, learning curve, quality of support. Zendesk Suite scores higher in setup & support, ease of admin, but Keap has the best scores overall for system usability.
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