Jira vs. ProWorkflow: Which is Best? - Wheelhouse

Jira vs. ProWorkflow: Which is Best?

Jira vs. ProWorkflow Best Overall: ProWorkflow

In our comparison of Jira vs. ProWorkflow, ProWorkflow is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Jira Quick Info
WH Score:
8.5
Pricing Score:
7.7
Feature Score:
7.9
Usability Score:
7.8
Company Size:All Sizes
Platforms:
ProWorkflow Quick Info
WH Score:
8.9
Pricing Score:
8.4
Feature Score:
8.1
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

Jira Pricing
Free
Free
per month
Standard
$790
per year
Premium
$1525
per year
Enterprise
$134500
per year
ProWorkflow Pricing
Professional
$18
per user / per month
Advanced
$27
per user / per month

Features

Jira Features
  • Workflow Management
  • Release Management
  • Backlog Management
  • Create Tasks
  • Assign Tasks
  • Task Dependencies
  • Capacity Planning
  • Issue Management
  • Scrum
  • Kanban
  • Customer/Client Portal
  • Custom Workflows
  • Custom Reports
  • Custom Forms
  • Timesheets
ProWorkflow Features
  • Workflow Management
  • Release Management
  • Backlog Management
  • Create Tasks
  • Assign Tasks
  • Task Dependencies
  • Capacity Planning
  • Issue Management
  • Scrum
  • Kanban
  • Customer/Client Portal
  • Custom Workflows
  • Custom Reports
  • Custom Forms
  • Timesheets

Pros & Cons

Jira Pros & Cons
Pros
  • JIRA is great for bug tracking, managing hours, and sprints in a user-friendly way.
Cons
  • The graphical reports can’t be generated easily
  • The note which is created allows only text inputs
  • It does not allow for the creation of a table or column
  • The ticket can not be generated from the reports automatically
  • Also, it takes so much time for loading the contents.
ProWorkflow Pros & Cons
Pros
  • Project administration and keeping track of our staffs time budgets are examples of assistance we get from this software.
Cons
  • Use of email led to delayed customer response due to different time zones between us and N
  • America.

Reviews

Jira Reviews
Top Favorable Review
J
Julie
Reviewed on Jul 2, 2021

JIRA is great for bug tracking, managing hours, and sprints in a user-friendly way

I think it would be beneficial to have an email notification option when a task is assigned or changed for a user

Top Critical Review
J
Joseph
Reviewed on Jul 2, 2021

A really helpful tool to manage our internal approvals. To track the status, complete cross border approvals, reduce manual work, minimize the time, and manage a huge volume of approvals by the stakeholders is amazing.

It is a web-based program that can be accessed from anywhere in the world. Both versions work in the best manner. It offers various options like assigning to different users, obtaining their comments, attaching supporting documents, printing the ticket, reports, and dashboards which can be customized by the users, option to download, link the ticket with other tickets, etc. We can create various workflows as per the requirements of the users. The email alerts, reminder emails, option to close the ticket, clone the ticket, revoke the ticket, customizing the reports and dashboards is great.

The graphical reports can’t be generated easily. The note which is created allows only text inputs. It does not allow for the creation of a table or column. The ticket can not be generated from the reports automatically. Also, it takes so much time for loading the contents.

ProWorkflow Reviews
Top Favorable Review
M
Micheal
Reviewed on Jul 2, 2021

Great client service and overall experience

Project administration and keeping track of our staffs time budgets are examples of assistance we get from this software

Installing different permissions per staff is not possible.

Top Critical Review
K
Ken
Reviewed on Jul 2, 2021

ProWorkflow setup is intuitive, simple to bring users onboard, enables admins build business templates easily, can be implemented easily across all channels and can be operated even by people without great technical skills.

Use of email led to delayed customer response due to different time zones between us and N. America.

Alternatives

Jira Alternatives
ProWorkflow Alternatives
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Jira vs. ProWorkflow: Detailed Comparison

Jira vs. ProWorkflow Top Ratings & Reviews: ProWorkflow

In our rating and review comparison of Jira vs. ProWorkflow, ProWorkflow has 65 user reviews and Jira has 148. The average star rating for ProWorkflow is 4.50 while Jira has an average rating of 4.42. ProWorkflow has more positive reviews than Jira. Comparing Jira vs. ProWorkflow reviews, ProWorkflow has stronger overall reviews.

Jira vs. ProWorkflow Best Features & Functionality: ProWorkflow

Jira vs. ProWorkflow both offer a strong set of features and functionality including Project Management Features, Task Management, Help Desk Features, Customizable Items, Portal Types, Attendance Management, Collaboration Tools, File Management, Supported File Formats, Chat/IM Management, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Layout Types, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, Disaster Recovery, Third-Party Integrations, Microsoft 365, Google Workspace, Compliance Accreditations, Accounting Features, After-Sales Service, Limits, Business Units/Areas Covered. In our feature comparison of Jira vs. ProWorkflow, ProWorkflow offers more of the most popular features and tools than Jira.

Jira vs. ProWorkflow Best Pricing: ProWorkflow

In our pricing comparison of Jira vs. ProWorkflow, ProWorkflow's pricing starts at $18/month and is more affordable compared to ProWorkflow's starting cost of $18/month.

Jira vs. ProWorkflow Best Usability: ProWorkflow

Our comparison of Jira vs. ProWorkflow shows that ProWorkflow scores higher in usability for learning curve, quality of support. Jira scores higher in ease of use, meets requirements, setup & support, ease of admin, but ProWorkflow has the best scores overall for system usability.

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