In our comparison of Jira vs. ProWorkflow, ProWorkflow is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
JIRA is great for bug tracking, managing hours, and sprints in a user-friendly way
I think it would be beneficial to have an email notification option when a task is assigned or changed for a user
Great client service and overall experience
Project administration and keeping track of our staffs time budgets are examples of assistance we get from this software
Installing different permissions per staff is not possible.
A really helpful tool to manage our internal approvals. To track the status, complete cross border approvals, reduce manual work, minimize the time, and manage a huge volume of approvals by the stakeholders is amazing.
It is a web-based program that can be accessed from anywhere in the world. Both versions work in the best manner. It offers various options like assigning to different users, obtaining their comments, attaching supporting documents, printing the ticket, reports, and dashboards which can be customized by the users, option to download, link the ticket with other tickets, etc. We can create various workflows as per the requirements of the users. The email alerts, reminder emails, option to close the ticket, clone the ticket, revoke the ticket, customizing the reports and dashboards is great.
The graphical reports can’t be generated easily. The note which is created allows only text inputs. It does not allow for the creation of a table or column. The ticket can not be generated from the reports automatically. Also, it takes so much time for loading the contents.
ProWorkflow setup is intuitive, simple to bring users onboard, enables admins build business templates easily, can be implemented easily across all channels and can be operated even by people without great technical skills.
Use of email led to delayed customer response due to different time zones between us and N. America.
JIRA is great for bug tracking, managing hours, and sprints in a user-friendly way
I think it would be beneficial to have an email notification option when a task is assigned or changed for a user
A really helpful tool to manage our internal approvals. To track the status, complete cross border approvals, reduce manual work, minimize the time, and manage a huge volume of approvals by the stakeholders is amazing.
It is a web-based program that can be accessed from anywhere in the world. Both versions work in the best manner. It offers various options like assigning to different users, obtaining their comments, attaching supporting documents, printing the ticket, reports, and dashboards which can be customized by the users, option to download, link the ticket with other tickets, etc. We can create various workflows as per the requirements of the users. The email alerts, reminder emails, option to close the ticket, clone the ticket, revoke the ticket, customizing the reports and dashboards is great.
The graphical reports can’t be generated easily. The note which is created allows only text inputs. It does not allow for the creation of a table or column. The ticket can not be generated from the reports automatically. Also, it takes so much time for loading the contents.
Great client service and overall experience
Project administration and keeping track of our staffs time budgets are examples of assistance we get from this software
Installing different permissions per staff is not possible.
ProWorkflow setup is intuitive, simple to bring users onboard, enables admins build business templates easily, can be implemented easily across all channels and can be operated even by people without great technical skills.
Use of email led to delayed customer response due to different time zones between us and N. America.
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In our rating and review comparison of Jira vs. ProWorkflow, ProWorkflow has 65 user reviews and Jira has 148. The average star rating for ProWorkflow is 4.50 while Jira has an average rating of 4.42. ProWorkflow has more positive reviews than Jira. Comparing Jira vs. ProWorkflow reviews, ProWorkflow has stronger overall reviews.
Jira vs. ProWorkflow both offer a strong set of features and functionality including Project Management Features, Task Management, Helpdesk Features, Customizable Items, Portal Types, Attendance Management, Collaboration Tools, File Management, Supported File Formats, Chat/IM Management, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Layout Types, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, Disaster Recovery, Third-Party Integrations, Microsoft 365, Google Workspace, Compliance Accreditations, Accounting Features, After-Sales Service, Limits, Business Units/Areas Covered. In our feature comparison of Jira vs. ProWorkflow, ProWorkflow offers more of the most popular features and tools than Jira.
In our pricing comparison of Jira vs. ProWorkflow, ProWorkflow's pricing starts at $18/month and is more affordable compared to ProWorkflow's starting cost of $18/month.
Our comparison of Jira vs. ProWorkflow shows that ProWorkflow scores higher in usability for learning curve, quality of support. Jira scores higher in ease of use, meets requirements, setup & support, ease of admin, but ProWorkflow has the best scores overall for system usability.
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