Iperius Remote vs. SightCall: Which is Best? - Wheelhouse

Iperius Remote vs. SightCall: Which is Best?

Iperius Remote vs. SightCall Best Overall: Iperius Remote

In our comparison of Iperius Remote vs. SightCall, Iperius Remote is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Iperius Remote Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.1
Usability Score:
8.6
Company Size:Small Business, Mid Market
Platforms:
SightCall Quick Info
WH Score:
8.2
Pricing Score:
7.6
Feature Score:
7.6
Usability Score:
7.9
Company Size:All Sizes
Platforms:

Pricing

Iperius Remote Pricing
Free
Free
per user / per month
Small
Contact Us
Medium
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Professional
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SightCall Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Iperius Remote Features
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Switch Users
  • Remote Printing
  • Screen Blanking
  • Screen Locking
  • Remote Wake
  • Idle Session Timeout
SightCall Features
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Switch Users
  • Remote Printing
  • Screen Blanking
  • Screen Locking
  • Remote Wake
  • Idle Session Timeout

Pros & Cons

Iperius Remote Pros & Cons
Pros
  • Ease of use for remote computer control
  • Remarkable efficiency
  • Seamless experience.
Cons
  • None.
SightCall Pros & Cons
Pros
  • High quality videos and pictures.
Cons
  • None.

Reviews

Iperius Remote Reviews
Top Favorable Review
C
Calvin
Reviewed on Jul 2, 2021

Provides a seamless experience, allowing effortless management of remote computers. While there is a minor issue with starting file transfers, overall, Iperius Remote is a great product. It has greatly benefited me by enabling quick and efficient support for my customers. With its help, I can promptly assist customers, providing effective remote support.

Ease of use for remote computer control. Remarkable efficiency. Seamless experience

Laggy file transfer initiation

Top Critical Review
P
Page
Reviewed on Jul 2, 2021

Iperius Remote has left a positive impression on me with its intuitive and user-friendly screen. Using the software has been a seamless experience. Throughout the one year of usage, I have not encountered any negatives. As a data security company, Iperius Remote has proven to be an efficient solution for our remote assistance needs.

Intuitive and user-friendly screen. Efficient management of multiple remote computers simultaneously. Collaborative management of remote computers

None

SightCall Reviews
Top Favorable Review
R
Roberto
Reviewed on Jul 2, 2021

The application is great overall. Allows us to capture high quality images during a session that helps us save time with complicated tasks. The only issue we've encountered so far is when a session disconnects. We are forced to set up a new session rather than allowing us to reconnect to the existing session.

High quality videos and pictures

Inability to rejoin a session if it abruptly disconnects

Top Critical Review
J
James
Reviewed on Jul 2, 2021

The fantastic platform SightCall has completely changed the way we handle field service and customer support. The ability to use augmented reality is revolutionary and has made problem-solving quicker and more efficient. Additionally, our agents and technicians have had little trouble with the platform, adopting it fast.

Augmented reality customer care and feature rich

None

Alternatives

Iperius Remote Alternatives
SightCall Alternatives
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Iperius Remote vs. SightCall: Detailed Comparison

Iperius Remote vs. SightCall Top Ratings & Reviews: Iperius Remote

In our rating and review comparison of Iperius Remote vs. SightCall, Iperius Remote has 54 user reviews and SightCall has 14. The average star rating for Iperius Remote is 4.5 while SightCall has an average rating of 4.21. Iperius Remote has more positive reviews than SightCall. Comparing Iperius Remote vs. SightCall reviews, Iperius Remote has stronger overall reviews.

Iperius Remote vs. SightCall Best Features & Functionality: Iperius Remote

Iperius Remote vs. SightCall both offer a strong set of features and functionality including Remote Support Features, Chat/IM Management, Reporting & Analytics, Recording , Systems/Administrative, Customizable Items, Cybersecurity Features, Compliance Accreditations, Contact Management, Limits. In our feature comparison of Iperius Remote vs. SightCall, Iperius Remote offers more of the most popular features and tools than SightCall.

Iperius Remote vs. SightCall Best Pricing: SightCall

In our pricing comparison of Iperius Remote vs. SightCall, SightCall's pricing starts at N/A/month and is more affordable compared to SightCall's starting cost of N/A/month.

Iperius Remote vs. SightCall Best Usability: Iperius Remote

Our comparison of Iperius Remote vs. SightCall shows that Iperius Remote scores higher in usability for meets requirements, learning curve, setup & support, ease of admin. SightCall scores higher in ease of use, but Iperius Remote has the best scores overall for system usability.

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