Intercom vs. OnePageCRM: Which is Best? - Wheelhouse

Intercom vs. OnePageCRM: Which is Best?

Intercom vs. OnePageCRM Best Overall: OnePageCRM

In our comparison of Intercom vs. OnePageCRM, OnePageCRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Intercom Quick Info
WH Score:
7.9
Pricing Score:
7.1
Feature Score:
7.9
Usability Score:
7.1
Company Size:All Sizes
Platforms:
OnePageCRM Quick Info
WH Score:
8.9
Pricing Score:
8.4
Feature Score:
8.5
Usability Score:
8.2
Company Size:Small Business, Mid Market
Platforms:

Pricing

Intercom Pricing
Essential
$29
per user / per month
Advanced
$85
per user / per month
Expert
$132
per user / per month
OnePageCRM Pricing
Professional
$9.95
per user / per month
Business
$19.95
per user / per month

Features

Intercom Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Product Tour/Demo
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Complaint/Feedback Management
  • Lead Generation
  • Lead Attribution
  • Lead Nurturing
  • Ticket Assign
  • Ticket Tagging
  • Ticket Transfer
  • Ticket Sharing
OnePageCRM Features
  • Customer Profiling
  • Customer Lifecycle Management
  • Product Tour/Demo
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Complaint/Feedback Management
  • Lead Generation
  • Lead Attribution
  • Lead Nurturing
  • Ticket Assign
  • Ticket Tagging
  • Ticket Transfer
  • Ticket Sharing

Pros & Cons

Intercom Pros & Cons
Pros
    Cons
      OnePageCRM Pros & Cons
      Pros
      • Built for sales, no extra fluff.
      Cons
      • A few features might be missing but not deal breakers for us (it's a perfect solution for its price).

      Reviews

      Intercom Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      OnePageCRM Reviews
      Top Favorable Review
      F
      Faruk
      Reviewed on Jul 2, 2021

      One of the best CRMs out there. Period. They don't have paid add-ons. I use their free web forms. Their browser extension is also great. I've been using OnePage for 5 years now and can't recommend it highly enough.

      Built for sales, no extra fluff

      Would be great to have more integrations

      Top Critical Review
      W
      Wai Chan
      Reviewed on Jul 2, 2021

      I run a small consultancy firm and I think I've tested every single productivity tool (Notion, Todoist, Trello, etc.) Keeping my tasks and clients there was working fine for me until I had my first 5 hires. Then data management turned into a big mess. So we started looking for a simple CRM and my PA found OnePageCRM. I like that it syncs with so many different apps and pulls data into one place. I'm a huge fan of structures and orders and it feels great to finally have my data organized and structured.

      Full email sync, team management, focused users

      A few features might be missing but not deal breakers for us (it's a perfect solution for its price)

      Alternatives

      Intercom Alternatives
      8.7
      8.6
      OnePageCRM Alternatives
      8.7
      8.6
      Add to Compare

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      Intercom vs. OnePageCRM: Detailed Comparison

      Intercom vs. OnePageCRM Top Ratings & Reviews: OnePageCRM

      In our rating and review comparison of Intercom vs. OnePageCRM, OnePageCRM has 5 user reviews and Intercom has 0. The average star rating for OnePageCRM is 4.8 while Intercom has an average rating of 0.0. OnePageCRM has more positive reviews than Intercom. Comparing Intercom vs. OnePageCRM reviews, OnePageCRM has stronger overall reviews.

      Intercom vs. OnePageCRM Best Features & Functionality: OnePageCRM

      Intercom vs. OnePageCRM both offer a strong set of features and functionality including Customer Management, Lead Management, Contact Management, Supported Technologies, Reporting & Analytics, Drag-and-Drop Builders/Designers, Workflow Automation, Collaboration Tools, Supported Channels, Phone System Features, Call Management & Administration, Email Management, User Calls-to-Action, Accounting Features, Cash Flow Management, Inventory Management, Customizable Items, File Management, Appointments/Scheduling, Reminders/Alerts, Systems/Administrative, Sync/Refresh, Project Management Features, Data Management, Data Migration, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Integration Options, Third-Party Integrations, Microsoft 365, Google Workspace, After-Sales Service. In our feature comparison of Intercom vs. OnePageCRM, OnePageCRM offers more of the most popular features and tools than Intercom.

      Intercom vs. OnePageCRM Best Pricing: Intercom

      In our pricing comparison of Intercom vs. OnePageCRM, Intercom's pricing starts at $29/month and is more affordable compared to OnePageCRM's starting cost of $9.95/month.

      Intercom vs. OnePageCRM Best Usability: OnePageCRM

      Our comparison of Intercom vs. OnePageCRM shows that OnePageCRM scores higher in usability for . Intercom scores higher in , but OnePageCRM has the best scores overall for system usability.

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