Gusto vs. Heartland: Which is Best? - Wheelhouse

Gusto vs. Heartland: Which is Best?

Gusto vs. Heartland Best Overall: Gusto

In our comparison of Gusto vs. Heartland, Gusto is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Gusto Quick Info
WH Score:
9.2
Pricing Score:
8.5
Feature Score:
8.2
Usability Score:
8.7
Company Size:All Sizes
Platforms:
Heartland Quick Info
WH Score:
7.8
Pricing Score:
7.4
Feature Score:
7.7
Usability Score:
7.3
Company Size:All Sizes
Platforms:

Pricing

Gusto Pricing
Simple
$6
per employee / per month
Plus
$12
per employee / per month
Premium
Contact Us
Heartland Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Gusto Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Employee Engagement Surveys
  • Employee Insurance
  • Benefits Administration
  • Company Handbook
  • HR Policy Management
  • Job Posting
  • Applicant Tracking System (ATS)
  • Pre-Hire Checklist
  • Talent Pools
  • Resume Management
  • Candidate Management
  • Candidate Referral Management
Heartland Features
  • Employee Records
  • Employee Profiling
  • Employee Onboarding/Offboarding
  • Employee Engagement Surveys
  • Employee Insurance
  • Benefits Administration
  • Company Handbook
  • HR Policy Management
  • Job Posting
  • Applicant Tracking System (ATS)
  • Pre-Hire Checklist
  • Talent Pools
  • Resume Management
  • Candidate Management
  • Candidate Referral Management

Pros & Cons

Gusto Pros & Cons
Pros
  • Using it is simple, and the incorporations with other systems e.g
  • QB, TurboTax, etc
  • are numerous.
Cons
  • The interface is difficult to use at times.
Heartland Pros & Cons
Pros
  • Helpful service.
Cons
  • Not very responsive.

Reviews

Gusto Reviews
Top Favorable Review
S
Stephen
Reviewed on Jul 2, 2021

Operating it is extremely simple, they have great client care, and its value for money is good.

Using it is simple, and the incorporations with other systems e.g. QB, TurboTax, etc. are numerous.

Small organizations find it quite pricey and client care response is slow.

Top Critical Review
R
Ruth
Reviewed on Jul 2, 2021

Simple entering of payroll, paying and monitoring. Payroll accounting is eased by collaboration with Xero and QB.

The interface is difficult to use at times

Heartland Reviews
Top Favorable Review
G
Gerard
Reviewed on Jul 2, 2021

Our payroll needs have been greatly aided by Heartland. Each member of the staff has been of great assistance, walking us through the system and ensuring that the procedure is easy and stress-free. Payroll reporting is simple and guarantees that our workers are paid on schedule each and every time. I am at a loss for words—Heartland really puts its consumers first!

Helpful service

None

Top Critical Review
K
Kathleen
Reviewed on Jul 2, 2021

The customer support is responsive, and the internet portal is simple to use. Although the tax division takes a while to respond, the product handles everything, including filing and paying taxes.

Easy to navigate and responsive customer support

Not very responsive

Alternatives

Gusto Alternatives
Heartland Alternatives
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Gusto vs. Heartland: Detailed Comparison

Gusto vs. Heartland Top Ratings & Reviews: Gusto

In our rating and review comparison of Gusto vs. Heartland, Gusto has 87 user reviews and Heartland has 4. The average star rating for Gusto is 4.52 while Heartland has an average rating of 3.5. Gusto has more positive reviews than Heartland. Comparing Gusto vs. Heartland reviews, Gusto has stronger overall reviews.

Gusto vs. Heartland Best Features & Functionality: Gusto

Gusto vs. Heartland both offer a strong set of features and functionality including Employee Management, Talent Management , Workforce Optimization, Payroll Management, Attendance Management, Tax Management, Supported Tax Forms, Reporting & Analytics, Accounting Features, Cash Flow Management, Clock-In/Clock-Out Options, Customizable Items, Report Management, Portal Types, File Management, Signature Management, Collaboration Tools, Appointments/Scheduling, Reminders/Alerts, Drag-and-Drop Builders/Designers, Workflow Automation, Systems/Administrative, Sync/Refresh, Governance, Risk, & Compliance (GRC), Third-Party Integrations, Compliance Accreditations, After-Sales Service, Payment Options, Supported Devices/Hardware. In our feature comparison of Gusto vs. Heartland, Gusto offers more of the most popular features and tools than Heartland.

Gusto vs. Heartland Best Pricing: Heartland

In our pricing comparison of Gusto vs. Heartland, Heartland's pricing starts at N/A/month and is more affordable compared to Heartland's starting cost of N/A/month.

Gusto vs. Heartland Best Usability: Gusto

Our comparison of Gusto vs. Heartland shows that Gusto scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. Heartland scores higher in quality of support, but Gusto has the best scores overall for system usability.

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