Fuze vs. Univago: Which is Best? - Wheelhouse

Fuze vs. Univago: Which is Best?

Fuze vs. Univago Best Overall: Fuze

In our comparison of Fuze vs. Univago, Fuze is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Fuze Quick Info
WH Score:
8.8
Pricing Score:
8.5
Feature Score:
8.3
Usability Score:
8.2
Company Size:All Sizes
Platforms:
Univago Quick Info
WH Score:
5.3
Pricing Score:
5.4
Feature Score:
5.2
Usability Score:
5.0
Company Size:All Sizes
Platforms:

Pricing

Fuze Pricing
Price Range
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* Vendor does not share prices.

Univago Pricing
Price Range
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* Vendor does not share prices.

Features

Fuze Features
  • Audio Conferencing
  • Video Conferencing
  • Meeting Link
  • Dial-In/Dial-Out Number
  • Screen Sharing
  • Group Chat
  • International Calling
  • Meeting Reports
  • Admin Reports
  • Custom Branding
  • HD Voice
  • HD Video
  • Presence Settings
  • Auto Attendant
  • Event-Driven Routing
Univago Features
  • Audio Conferencing
  • Video Conferencing
  • Meeting Link
  • Dial-In/Dial-Out Number
  • Screen Sharing
  • Group Chat
  • International Calling
  • Meeting Reports
  • Admin Reports
  • Custom Branding
  • HD Voice
  • HD Video
  • Presence Settings
  • Auto Attendant
  • Event-Driven Routing

Pros & Cons

Fuze Pros & Cons
Pros
  • The platform ensures a seamless and efficient experience, particularly for users on Apple devices.
Cons
  • Terrible client care service-inaccessible
  • Bugs are very common.
Univago Pros & Cons
Pros
    Cons

      Reviews

      Fuze Reviews
      Top Favorable Review
      C
      Carol
      Reviewed on Jul 2, 2021

      Fuze is an excellent application that facilitates instant messaging, text communication, and web-based interactions for employees. The added advantage of a free mobile app for calls and texts further enhances its appeal.

      The platform ensures a seamless and efficient experience, particularly for users on Apple devices.

      While the iOS experience shines, the Android app falls short in terms of notifications. There is a need for improvement we experienced issues with notification functionality.

      Top Critical Review
      T
      Terri
      Reviewed on Jul 2, 2021

      This system is generally great. Using it every day to make countless calls is great and effective. If you’re thinking of disparate phone choices, this software is worth investing in.

      When holding a conference, its ability to share screens is great. It is great and helpful for communication. It is a great time saver tool as it is useful in training, support, and troubleshooting.

      Terrible client care service-inaccessible. Bugs are very common.

      Univago Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      Fuze Alternatives
      Univago Alternatives
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      Fuze vs. Univago: Detailed Comparison

      Fuze vs. Univago Top Ratings & Reviews: Fuze

      In our rating and review comparison of Fuze vs. Univago, Fuze has 39 user reviews and Univago has 0. The average star rating for Fuze is 4.15 while Univago has an average rating of 0.0. Fuze has more positive reviews than Univago. Comparing Fuze vs. Univago reviews, Fuze has stronger overall reviews.

      Fuze vs. Univago Best Features & Functionality: Fuze

      Fuze vs. Univago both offer a strong set of features and functionality including Conferencing Capabilities, Remote Support Features, Chat/IM Management, Phone System Features, Reporting & Analytics, Call Management & Administration, Call Routing Types, Collaboration Tools, File Management, Systems/Administrative, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Integration Options, Third-Party Integrations, Google Workspace, Compliance Accreditations, After-Sales Service. In our feature comparison of Fuze vs. Univago, Fuze offers more of the most popular features and tools than Univago.

      Fuze vs. Univago Best Pricing: Univago

      In our pricing comparison of Fuze vs. Univago, Univago's pricing starts at N/A/month and is more affordable compared to Univago's starting cost of N/A/month.

      Fuze vs. Univago Best Usability: Fuze

      Our comparison of Fuze vs. Univago shows that Fuze scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Univago scores higher in , but Fuze has the best scores overall for system usability.

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