Fuze vs. Microsoft Teams: Which is Best? - Wheelhouse

Fuze vs. Microsoft Teams: Which is Best?

Fuze vs. Microsoft Teams Best Overall: Fuze

In our comparison of Fuze vs. Microsoft Teams, Fuze is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Fuze Quick Info
WH Score:
8.8
Pricing Score:
8.5
Feature Score:
8.3
Usability Score:
8.2
Company Size:All Sizes
Platforms:
Microsoft Teams Quick Info
WH Score:
8.3
Pricing Score:
7.7
Feature Score:
7.6
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

Fuze Pricing
Price Range
Contact Us

* Vendor does not share prices.

Microsoft Teams Pricing
Microsoft Teams (Free)
Free
per host / per month
Microsoft Teams Essentials
$4
per host / per month
Microsoft 365 Business Basic
$6
per host / per month
Microsoft 365 Business Standard
$12.5
per host / per month
Microsoft 365 Business Premium
$22
per host / per month

Features

Fuze Features
  • Audio Conferencing
  • Video Conferencing
  • Meeting Link
  • Dial-In/Dial-Out Number
  • Screen Sharing
  • Group Chat
  • International Calling
  • Meeting Reports
  • Admin Reports
  • Custom Reports
  • Presence Settings
  • Auto Attendant
  • Speech-to-Text
  • Transcriptions
  • Captions
Microsoft Teams Features
  • Audio Conferencing
  • Video Conferencing
  • Meeting Link
  • Dial-In/Dial-Out Number
  • Screen Sharing
  • Group Chat
  • International Calling
  • Meeting Reports
  • Admin Reports
  • Custom Reports
  • Presence Settings
  • Auto Attendant
  • Speech-to-Text
  • Transcriptions
  • Captions

Pros & Cons

Fuze Pros & Cons
Pros
  • The platform ensures a seamless and efficient experience, particularly for users on Apple devices.
Cons
  • Terrible client care service-inaccessible
  • Bugs are very common.
Microsoft Teams Pros & Cons
Pros
  • The ease of navigation and document sharing capabilities are the standout features for me
  • .
Cons
  • The awards feature could be more useful or integrated with other functions to enhance its value.

Reviews

Fuze Reviews
Top Favorable Review
C
Carol
Reviewed on Jul 2, 2021

Fuze is an excellent application that facilitates instant messaging, text communication, and web-based interactions for employees. The added advantage of a free mobile app for calls and texts further enhances its appeal.

The platform ensures a seamless and efficient experience, particularly for users on Apple devices.

While the iOS experience shines, the Android app falls short in terms of notifications. There is a need for improvement we experienced issues with notification functionality.

Top Critical Review
T
Terri
Reviewed on Jul 2, 2021

This system is generally great. Using it every day to make countless calls is great and effective. If you’re thinking of disparate phone choices, this software is worth investing in.

When holding a conference, its ability to share screens is great. It is great and helpful for communication. It is a great time saver tool as it is useful in training, support, and troubleshooting.

Terrible client care service-inaccessible. Bugs are very common.

Microsoft Teams Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

Especially in the pandemic era, this tool has been instrumental in saving time during meetings. Its efficient document sharing and navigation features have contributed significantly to our workflow.

The ease of navigation and document sharing capabilities are the standout features for me.

On occasion, there's a delay in receiving messages from colleagues when I'm offline.

Top Critical Review
W
Wanda
Reviewed on Jul 2, 2021

This platform provides an efficient and user-friendly communication solution. While the awards feature could be refined, the overall experience is commendable, making it a standout choice.

The ability to edit or delete sent chat messages is a practical feature. Direct calling and mention tags add to the convenience. Plus, the support for GIFs injects a fun element into workplace communication.

The awards feature could be more useful or integrated with other functions to enhance its value.

Alternatives

Fuze Alternatives
Microsoft Teams Alternatives
Add to Compare

Add suggested to comparison

Fuze vs. Microsoft Teams: Detailed Comparison

Fuze vs. Microsoft Teams Top Ratings & Reviews: Microsoft Teams

In our rating and review comparison of Fuze vs. Microsoft Teams, Microsoft Teams has 9 user reviews and Fuze has 39. The average star rating for Microsoft Teams is 4.88 while Fuze has an average rating of 4.15. Microsoft Teams has more positive reviews than Fuze. Comparing Fuze vs. Microsoft Teams reviews, Microsoft Teams has stronger overall reviews.

Fuze vs. Microsoft Teams Best Features & Functionality: Fuze

Fuze vs. Microsoft Teams both offer a strong set of features and functionality including Conferencing Capabilities, Remote Support Features, Chat/IM Management, Phone System Features, Reporting & Analytics, Call Management & Administration, Call Routing Types, Collaboration Tools, File Management, Systems/Administrative, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Integration Options, Third-Party Integrations, Google Workspace, Compliance Accreditations, After-Sales Service. In our feature comparison of Fuze vs. Microsoft Teams, Fuze offers more of the most popular features and tools than Microsoft Teams.

Fuze vs. Microsoft Teams Best Pricing: Microsoft Teams

In our pricing comparison of Fuze vs. Microsoft Teams, Microsoft Teams's pricing starts at Free/month and is more affordable compared to Microsoft Teams's starting cost of Free/month.

Fuze vs. Microsoft Teams Best Usability: Fuze

Our comparison of Fuze vs. Microsoft Teams shows that Fuze scores higher in usability for meets requirements, setup & support, quality of support, ease of admin. Microsoft Teams scores higher in ease of use, learning curve, but Fuze has the best scores overall for system usability.

The right software for your business

Get your personalized recommendations now.