In our comparison of EV Reach vs. Help Lightning, EV Reach is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
EV Reach effectively solves the problem of remotely accessing home-based user machines, which was a difficulty before implementing it. This capability greatly enhances remote support and enables efficient troubleshooting and assistance to users working from home. Overall, EV Reach significantly improves the productivity and effectiveness of IT management in this regard.
One of the standout features of EV Reach is its ability to provide a comprehensive overview of your IT infrastructure. It offers valuable tools for effective management and control.
One drawback of EV Reach is the initial complexity of deploying software packages, which requires some time to become accustomed to. However, with practice, this becomes less challenging.
Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.
Accessible and no hardware required
Adoption curve for seasoned technicians
EV Reach effectively addresses the needs of remoting and technical support for colleagues. It allows you to remotely access and assist their devices, making it easier to provide timely and efficient support whenever needed.
As a Tech Lead, I find Goverlan Reach to be the best application I have come across for remote access. It greatly assists me in my role, enabling smooth and efficient remote operations.
To date, I have not encountered any downsides or issues with EV Reach. Everything works well and meets my expectations.
Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.
Accessible and no hardware required
Adoption curve for seasoned technicians
EV Reach effectively solves the problem of remotely accessing home-based user machines, which was a difficulty before implementing it. This capability greatly enhances remote support and enables efficient troubleshooting and assistance to users working from home. Overall, EV Reach significantly improves the productivity and effectiveness of IT management in this regard.
One of the standout features of EV Reach is its ability to provide a comprehensive overview of your IT infrastructure. It offers valuable tools for effective management and control.
One drawback of EV Reach is the initial complexity of deploying software packages, which requires some time to become accustomed to. However, with practice, this becomes less challenging.
EV Reach effectively addresses the needs of remoting and technical support for colleagues. It allows you to remotely access and assist their devices, making it easier to provide timely and efficient support whenever needed.
As a Tech Lead, I find Goverlan Reach to be the best application I have come across for remote access. It greatly assists me in my role, enabling smooth and efficient remote operations.
To date, I have not encountered any downsides or issues with EV Reach. Everything works well and meets my expectations.
Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.
Accessible and no hardware required
Adoption curve for seasoned technicians
Help Lightning's convenience and virtual capabilities have transformed the way we handle various tasks and challenges. The absence of hardware requirements allows widespread accessibility, making it easy for users across the globe to utilize the platform with their mobile devices.
Accessible and no hardware required
Adoption curve for seasoned technicians
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In our rating and review comparison of EV Reach vs. Help Lightning, EV Reach has 18 user reviews and Help Lightning has 22. The average star rating for EV Reach is 4.55 while Help Lightning has an average rating of 4.45. EV Reach has more positive reviews than Help Lightning. Comparing EV Reach vs. Help Lightning reviews, EV Reach has stronger overall reviews.
EV Reach vs. Help Lightning both offer a strong set of features and functionality including Remote Support Features, Help Desk Features, Chat/IM Management, Collaboration Tools, File Management, Reporting & Analytics, Recording , Drag-and-Drop Builders/Designers, Report Management, Systems/Administrative, Customizable Items, Identity and Access Management (IAM), Password Management, Third-Party Integrations, Cybersecurity Features, Appointments/Scheduling, Workflow Automation, After-Sales Service. In our feature comparison of EV Reach vs. Help Lightning, EV Reach offers more of the most popular features and tools than Help Lightning.
In our pricing comparison of EV Reach vs. Help Lightning, Help Lightning's pricing starts at N/A/month and is more affordable compared to Help Lightning's starting cost of N/A/month.
Our comparison of EV Reach vs. Help Lightning shows that EV Reach scores higher in usability for meets requirements, learning curve, setup & support, quality of support, ease of admin. Help Lightning scores higher in ease of use, but EV Reach has the best scores overall for system usability.
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