DrChrono vs. Quanum: Which is Best? - Wheelhouse

DrChrono vs. Quanum: Which is Best?

DrChrono vs. Quanum Best Overall: Quanum

In our comparison of DrChrono vs. Quanum, Quanum is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

DrChrono Quick Info
WH Score:
8.4
Pricing Score:
7.6
Feature Score:
7.6
Usability Score:
7.6
Company Size:Mid Market, Large Market
Platforms:
Quanum Quick Info
WH Score:
8.9
Pricing Score:
8.3
Feature Score:
8.7
Usability Score:
8.6
Company Size:Mid Market, Large Market
Platforms:

Pricing

DrChrono Pricing
Price Range
Contact Us

* Vendor does not share prices.

Quanum Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

DrChrono Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
Quanum Features
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering

Pros & Cons

DrChrono Pros & Cons
Pros
  • I didn't find any specific aspect of this practice management software that stood out positively for me
  • I have experience with multiple practice management software options.
Cons
  • Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users
  • For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes
  • Appointments have also failed to save correctly, and note loading times have been unacceptably long
  • Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification
  • Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
Quanum Pros & Cons
Pros
  • If the lab interface is down, this software becomes very helpful
  • Also, for monitoring provisional outcomes, we use it too.
Cons
  • Client care service is terrible.

Reviews

DrChrono Reviews
Top Favorable Review
J
Jody
Reviewed on Jul 2, 2021

Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago

I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.

The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.

The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.

Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.

Quanum Reviews
Top Favorable Review
D
Deborah
Reviewed on Jul 2, 2021

If the lab interface is down, this software becomes very helpful. Also, for monitoring provisional outcomes, we use it too

None.

Top Critical Review
A
Angel
Reviewed on Jul 2, 2021

Can be tweaked and there is an IPad app.

Client care service is terrible.

Alternatives

DrChrono Alternatives
Quanum Alternatives
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DrChrono vs. Quanum: Detailed Comparison

DrChrono vs. Quanum Top Ratings & Reviews: Quanum

In our rating and review comparison of DrChrono vs. Quanum, Quanum has 14 user reviews and DrChrono has 39. The average star rating for Quanum is 3.5 while DrChrono has an average rating of 3.25. Quanum has more positive reviews than DrChrono. Comparing DrChrono vs. Quanum reviews, Quanum has stronger overall reviews.

DrChrono vs. Quanum Best Features & Functionality: Quanum

DrChrono vs. Quanum both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service, Medical Specialties. In our feature comparison of DrChrono vs. Quanum, Quanum offers more of the most popular features and tools than DrChrono.

DrChrono vs. Quanum Best Pricing: Quanum

In our pricing comparison of DrChrono vs. Quanum, Quanum's pricing starts at N/A/month and is more affordable compared to Quanum's starting cost of N/A/month.

DrChrono vs. Quanum Best Usability: Quanum

Our comparison of DrChrono vs. Quanum shows that Quanum scores higher in usability for learning curve. DrChrono scores higher in ease of use, meets requirements, setup & support, quality of support, ease of admin, but Quanum has the best scores overall for system usability.

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