CrossEngage vs. Infor Birst: Which is Best? - Wheelhouse

CrossEngage vs. Infor Birst: Which is Best?

CrossEngage vs. Infor Birst Best Overall: Infor Birst

In our comparison of CrossEngage vs. Infor Birst, Infor Birst is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

CrossEngage Quick Info
WH Score:
7.5
Pricing Score:
7.1
Feature Score:
7.0
Usability Score:
6.8
Company Size:All Sizes
Platforms:
Infor Birst Quick Info
WH Score:
8.7
Pricing Score:
8.5
Feature Score:
8.0
Usability Score:
8.7
Company Size:All Sizes
Platforms:

Pricing

CrossEngage Pricing
Price Range
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* Vendor does not share prices.

Infor Birst Pricing
Price Range
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* Vendor does not share prices.

Features

CrossEngage Features
  • Data Mapping
  • Data Drilling
  • Data Mining
  • Data Modeling
  • Data Export
  • Forecasting
  • CX Analytics
  • Behavioral Analytics
  • Executive Summary
  • Conversation Analytics
  • Engagement Analytics
  • Lifetime Value (LTV) Reports
  • Impact Analysis
  • Audience Analytics
  • 360° Customer View
Infor Birst Features
  • Data Mapping
  • Data Drilling
  • Data Mining
  • Data Modeling
  • Data Export
  • Forecasting
  • CX Analytics
  • Behavioral Analytics
  • Executive Summary
  • Conversation Analytics
  • Engagement Analytics
  • Lifetime Value (LTV) Reports
  • Impact Analysis
  • Audience Analytics
  • 360° Customer View

Pros & Cons

CrossEngage Pros & Cons
Pros
    Cons
      Infor Birst Pros & Cons
      Pros
      • If the requirements are simple, it is easy to drag and drop reports, support and community are great, has an adaptable and robust BQL, using the API is simple, writing scripts to automate common roles is possible, and methods of processing data are both simple and complicated
      • Also, a section of the Admin tool has greatly eased troubleshooting reports thanks to the ability to view the BQL and final SQL query making it extremely simple to locate issues.
      Cons
      • Not so intuitive, no option to paste some data, and as times features don't function as initially advertised.

      Reviews

      CrossEngage Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Infor Birst Reviews
      Top Favorable Review
      B
      Beverly
      Reviewed on Jul 2, 2021

      This is a very wonderful system. We use it mainly for data modelling, generating reports, etc. and their client support is exceptional. However, despite the many stated cons, they’re mostly experienced by developers.

      If the requirements are simple, it is easy to drag and drop reports, support and community are great, has an adaptable and robust BQL, using the API is simple, writing scripts to automate common roles is possible, and methods of processing data are both simple and complicated. Also, a section of the Admin tool has greatly eased troubleshooting reports thanks to the ability to view the BQL and final SQL query making it extremely simple to locate issues.

      It’s not possible to copy and paste items. Copying dashboards and implanted reports isn’t possible. A few admin roles can’t work together with one another. For the admin monitors/screens, they work with FLASH. You can’t manage to have wonderful looking reports if you have needs for ADA approved readability as the fonts are small/medium/large and scrollbars, etc. will be on everything…etc.

      Top Critical Review
      J
      John
      Reviewed on Jul 2, 2021

      A new product that needs to enhance some items

      Inexpensive, plenty of features to enhance the time to make the tasks operational, and incredible performance in assembling data, security and probability of learning.

      Not so intuitive, no option to paste some data, and as times features don't function as initially advertised.

      Alternatives

      CrossEngage Alternatives
      Infor Birst Alternatives
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      CrossEngage vs. Infor Birst: Detailed Comparison

      CrossEngage vs. Infor Birst Top Ratings & Reviews: Infor Birst

      In our rating and review comparison of CrossEngage vs. Infor Birst, Infor Birst has 29 user reviews and CrossEngage has 0. The average star rating for Infor Birst is 4.24 while CrossEngage has an average rating of 0.0. Infor Birst has more positive reviews than CrossEngage. Comparing CrossEngage vs. Infor Birst reviews, Infor Birst has stronger overall reviews.

      CrossEngage vs. Infor Birst Best Features & Functionality: Infor Birst

      CrossEngage vs. Infor Birst both offer a strong set of features and functionality including Data Management, Data Migration, Report Management, Reporting & Analytics, Supported Technologies, Workflow Automation, Drag-and-Drop Builders/Designers, Systems/Administrative, Layout Types, Chart Types, Customizable Items, Appointments/Scheduling, Reminders/Alerts, File Management, Identity and Access Management (IAM), Cybersecurity Features, Disaster Recovery, Integration Options, Third-Party Integrations, Microsoft 365, Compliance Accreditations, After-Sales Service. In our feature comparison of CrossEngage vs. Infor Birst, Infor Birst offers more of the most popular features and tools than CrossEngage.

      CrossEngage vs. Infor Birst Best Pricing: Infor Birst

      In our pricing comparison of CrossEngage vs. Infor Birst, Infor Birst's pricing starts at N/A/month and is more affordable compared to Infor Birst's starting cost of N/A/month.

      CrossEngage vs. Infor Birst Best Usability: Infor Birst

      Our comparison of CrossEngage vs. Infor Birst shows that Infor Birst scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. CrossEngage scores higher in , but Infor Birst has the best scores overall for system usability.

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