In our comparison of ChartLogic vs. Eclipse, ChartLogic is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
Nice support.
Setup, processing, editing, and medications through electronics is easy.
Sometimes there are a few connectivity issues.
The basic needs can be fulfilled.
For the tech support they seem to have a single person. That guy makes you realize how stupid you are. My advice is to stay away from this company.
The program is user-friendly, intuitive, and packed with a lot of amazing features. I like that it lets me use smart fields, templates, and more. It also helps me save time when doing charting tasks as some of the template fields are already filled automatically.
E-Prescribing is terrible. It requires a lot of steps since this part of the program is not intuitive.
I am not impressed at all. I’ve worked with a wide range of software but didn’t find anyone so pathetic. Their customer service is not responding for weeks and if you are looking for a platform where the customer has some value then definitely this is not for you.
Claims can be sent easily, not expensive.
The customer service is horrible. They don’t know how to resolve the issues accurately. The interface is outdated. It takes too long to log in. Unnecessary steps to perform any function. Patient ledger is very complicated and messy. Speed is very slow. Fee schedules are hard to organize. They say that they welcome suggestions but on sending suggestions. A very rude and unprofessional person answers you straight that means no.
Nice support.
Setup, processing, editing, and medications through electronics is easy.
Sometimes there are a few connectivity issues.
The program is user-friendly, intuitive, and packed with a lot of amazing features. I like that it lets me use smart fields, templates, and more. It also helps me save time when doing charting tasks as some of the template fields are already filled automatically.
E-Prescribing is terrible. It requires a lot of steps since this part of the program is not intuitive.
The basic needs can be fulfilled.
For the tech support they seem to have a single person. That guy makes you realize how stupid you are. My advice is to stay away from this company.
I am not impressed at all. I’ve worked with a wide range of software but didn’t find anyone so pathetic. Their customer service is not responding for weeks and if you are looking for a platform where the customer has some value then definitely this is not for you.
Claims can be sent easily, not expensive.
The customer service is horrible. They don’t know how to resolve the issues accurately. The interface is outdated. It takes too long to log in. Unnecessary steps to perform any function. Patient ledger is very complicated and messy. Speed is very slow. Fee schedules are hard to organize. They say that they welcome suggestions but on sending suggestions. A very rude and unprofessional person answers you straight that means no.
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In our rating and review comparison of ChartLogic vs. Eclipse, Eclipse has 27 user reviews and ChartLogic has 8. The average star rating for Eclipse is 4.14 while ChartLogic has an average rating of 3.12. Eclipse has more positive reviews than ChartLogic. Comparing ChartLogic vs. Eclipse reviews, Eclipse has stronger overall reviews.
ChartLogic vs. Eclipse both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, File Management, Appointments/Scheduling, Reporting & Analytics, Identity and Access Management (IAM), Compliance Accreditations, After-Sales Service. In our feature comparison of ChartLogic vs. Eclipse, ChartLogic offers more of the most popular features and tools than Eclipse.
In our pricing comparison of ChartLogic vs. Eclipse, Eclipse's pricing starts at 0/month and is more affordable compared to Eclipse's starting cost of 0/month.
Our comparison of ChartLogic vs. Eclipse shows that ChartLogic scores higher in usability for setup & support. Eclipse scores higher in ease of use, meets requirements, learning curve, quality of support, ease of admin, but ChartLogic has the best scores overall for system usability.
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