In our comparison of Cerner vs. DrChrono, DrChrono is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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* Vendor does not share prices.
Using it is simple, the features are nicely connected.
It is old-fashioned.
Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago
I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.
The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor
This is a normal program and I could deal it with all its shortcomings. But luckily there are better ones also available in the market.
It was great for the mental health side. The comprehensive assessments, releases, and forms could be customized into the system in the way we want it to be. Customer support was prompt in case there was any problem, especially with the super users.
The program is good, but it is outdated. The version did not work for all the departments. We would have preferred something like behavioral health overall, at least substance abuse could be included.
The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.
The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.
Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
Using it is simple, the features are nicely connected.
It is old-fashioned.
This is a normal program and I could deal it with all its shortcomings. But luckily there are better ones also available in the market.
It was great for the mental health side. The comprehensive assessments, releases, and forms could be customized into the system in the way we want it to be. Customer support was prompt in case there was any problem, especially with the super users.
The program is good, but it is outdated. The version did not work for all the departments. We would have preferred something like behavioral health overall, at least substance abuse could be included.
Regrettably, Dr. Chrono's capabilities are rudimentary when it comes to practice management functions. Based on my experience, I cannot recommend this product, and I switched to another software over a year ago
I didn't find any specific aspect of this practice management software that stood out positively for me. I have experience with multiple practice management software options.
The searchability and generation of reports were major drawbacks. As a medical director, I faced difficulties with data searches and fulfilling required tasks. The financial interface for business purposes was also poor
The overall experience with DrChrono's EMR is unintuitive, clunky, and unreliable. While the software has the potential to offer various capabilities, poor customer service, bugs, and a subpar user experience hinder its realization.
The e-prescribing module within DrChrono's EMR is considered the most user-friendly aspect. However, there is room for improvement, such as saving pending prescriptions for later signature.
Frequent downtime, slowdowns, and bugs are the major sources of frustration for DrChrono end users. For instance, there have been instances where the system ran extremely slow for hours, preventing the sending of controlled substance prescriptions and causing difficulties in saving notes. Appointments have also failed to save correctly, and note loading times have been unacceptably long. Other glitches include appointment reminders being turned off, buttons disappearing, and new diagnoses being added automatically to patient charts without justification. Additionally, deleting an appointment from the calendar can result in the corresponding note disappearing, which highlights the fragility of the system.
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In our rating and review comparison of Cerner vs. DrChrono, Cerner has 15 user reviews and DrChrono has 39. The average star rating for Cerner is 3.93 while DrChrono has an average rating of 3.25. Cerner has more positive reviews than DrChrono. Comparing Cerner vs. DrChrono reviews, Cerner has stronger overall reviews.
Cerner vs. DrChrono both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Laboratory Management, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Customizable Items, Language & Speech, Phone System Features, File Management, Appointments/Scheduling, Reminders/Alerts, Data Migration, Reporting & Analytics, Systems/Administrative, Identity and Access Management (IAM), Third-Party Integrations, Compliance Accreditations, After-Sales Service. In our feature comparison of Cerner vs. DrChrono, DrChrono offers more of the most popular features and tools than Cerner.
In our pricing comparison of Cerner vs. DrChrono, DrChrono's pricing starts at N/A/month and is more affordable compared to DrChrono's starting cost of N/A/month.
Our comparison of Cerner vs. DrChrono shows that DrChrono scores higher in usability for ease of use, ease of admin. Cerner scores higher in meets requirements, learning curve, setup & support, quality of support, but DrChrono has the best scores overall for system usability.
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