Act! vs. TeamWox CRM: Which is Best? - Wheelhouse

Act! vs. TeamWox CRM: Which is Best?

Act! vs. TeamWox CRM Best Overall: Act!

In our comparison of Act! vs. TeamWox CRM, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
TeamWox CRM Quick Info
WH Score:
6.0
Pricing Score:
5.9
Feature Score:
5.8
Usability Score:
6.8
Company Size:All Sizes
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.5
per user / per month
TeamWox CRM Pricing
TeamWox CRM
$500
per month

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Dashboard
  • KPI Tracking
  • Update/Patch Automation
  • Chat/IM
  • Chatbots
  • Call Lists
  • Product Catalog
  • File Sharing
  • Custom Fields
  • Custom Tables
  • Notes
TeamWox CRM Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Dashboard
  • KPI Tracking
  • Update/Patch Automation
  • Chat/IM
  • Chatbots
  • Call Lists
  • Product Catalog
  • File Sharing
  • Custom Fields
  • Custom Tables
  • Notes

Pros & Cons

Act! Pros & Cons
Pros
  • I am a big fan of all the functions that this program has
  • It has been helpful to my company and me.
Cons
  • The reporting sucks
  • As for the whole program, it used to work great but not anymore.
TeamWox CRM Pros & Cons
Pros
  • It can optimize the production process
  • Extra or nonproductive operations are excluded from the workflow
  • It saves my time of monitoring and lets me focus on the company's development.
Cons
  • It increased our working speed and thus growth
  • The costs are reduced while the productivity gets double, resulting in getting my employees and company both, more efficient and competitive.

Reviews

Act! Reviews
Top Favorable Review
N
Nancy
Reviewed on Jul 2, 2021

I am a big fan of all the functions that this program has. It has been helpful to my company and me.

The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.

Top Critical Review
N
Norman
Reviewed on Jul 2, 2021

Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.

I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.

The reporting sucks. As for the whole program, it used to work great but not anymore.

TeamWox CRM Reviews
Top Favorable Review
R
Ronald
Reviewed on Jul 2, 2021

Highly recommended!

It can optimize the production process. Extra or nonproductive operations are excluded from the workflow. It saves my time of monitoring and lets me focus on the company's development.

It increased our working speed and thus growth. The costs are reduced while the productivity gets double, resulting in getting my employees and company both, more efficient and competitive.

Top Critical Review
R
Ronald
Reviewed on Jul 2, 2021

Highly recommended!

It can optimize the production process. Extra or nonproductive operations are excluded from the workflow. It saves my time of monitoring and lets me focus on the company's development.

It increased our working speed and thus growth. The costs are reduced while the productivity gets double, resulting in getting my employees and company both, more efficient and competitive.

Alternatives

Act! Alternatives
8.6
TeamWox CRM Alternatives
8.6
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Act! vs. TeamWox CRM: Detailed Comparison

Act! vs. TeamWox CRM Top Ratings & Reviews: TeamWox CRM

In our rating and review comparison of Act! vs. TeamWox CRM, TeamWox CRM has 1 user reviews and Act! has 141. The average star rating for TeamWox CRM is 5 while Act! has an average rating of 4.03. TeamWox CRM has more positive reviews than Act!. Comparing Act! vs. TeamWox CRM reviews, TeamWox CRM has stronger overall reviews.

Act! vs. TeamWox CRM Best Features & Functionality: Act!

Act! vs. TeamWox CRM both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Workflow Automation, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. TeamWox CRM, Act! offers more of the most popular features and tools than TeamWox CRM.

Act! vs. TeamWox CRM Best Pricing: Act!

In our pricing comparison of Act! vs. TeamWox CRM, Act!'s pricing starts at $30/month and is more affordable compared to TeamWox CRM's starting cost of $500/month.

Act! vs. TeamWox CRM Best Usability: Act!

Our comparison of Act! vs. TeamWox CRM shows that Act! scores higher in usability for learning curve, setup & support, quality of support, ease of admin. TeamWox CRM scores higher in ease of use, meets requirements, but Act! has the best scores overall for system usability.

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