Act! vs. Sierra Interactive: Which is Best? - Wheelhouse

Act! vs. Sierra Interactive: Which is Best?

Act! vs. Sierra Interactive Best Overall: Act!

In our comparison of Act! vs. Sierra Interactive, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Sierra Interactive Quick Info
WH Score:
7.3
Pricing Score:
6.7
Feature Score:
7.1
Usability Score:
6.7
Company Size:All Sizes
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.5
per user / per month
Sierra Interactive Pricing
Core Package
$499.95
per month
Growth Package
$699.95
per month

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Attribution
  • Lead Nurturing
  • Dashboard
  • Update/Patch Automation
  • Voice
  • SMS
  • MMS
  • Email
Sierra Interactive Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Aggregation
  • Lead Attribution
  • Lead Nurturing
  • Dashboard
  • Update/Patch Automation
  • Voice
  • SMS
  • MMS
  • Email

Pros & Cons

Act! Pros & Cons
Pros
  • I am a big fan of all the functions that this program has
  • It has been helpful to my company and me.
Cons
  • The reporting sucks
  • As for the whole program, it used to work great but not anymore.
Sierra Interactive Pros & Cons
Pros
    Cons

      Reviews

      Act! Reviews
      Top Favorable Review
      N
      Nancy
      Reviewed on Jul 2, 2021

      I am a big fan of all the functions that this program has. It has been helpful to my company and me.

      The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.

      Top Critical Review
      N
      Norman
      Reviewed on Jul 2, 2021

      Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.

      I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.

      The reporting sucks. As for the whole program, it used to work great but not anymore.

      Sierra Interactive Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      Act! Alternatives
      8.5
      Sierra Interactive Alternatives
      8.5
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      Act! vs. Sierra Interactive: Detailed Comparison

      Act! vs. Sierra Interactive Top Ratings & Reviews: Act!

      In our rating and review comparison of Act! vs. Sierra Interactive, Act! has 141 user reviews and Sierra Interactive has 0. The average star rating for Act! is 4.03 while Sierra Interactive has an average rating of 0.0. Act! has more positive reviews than Sierra Interactive. Comparing Act! vs. Sierra Interactive reviews, Act! has stronger overall reviews.

      Act! vs. Sierra Interactive Best Features & Functionality: Act!

      Act! vs. Sierra Interactive both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Workflow Automation, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. Sierra Interactive, Act! offers more of the most popular features and tools than Sierra Interactive.

      Act! vs. Sierra Interactive Best Pricing: Act!

      In our pricing comparison of Act! vs. Sierra Interactive, Act!'s pricing starts at $30/month and is more affordable compared to Sierra Interactive's starting cost of $499.95/month.

      Act! vs. Sierra Interactive Best Usability: Act!

      Our comparison of Act! vs. Sierra Interactive shows that Act! scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Sierra Interactive scores higher in , but Act! has the best scores overall for system usability.

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