Act! vs. PointClickCare: Which is Best? - Wheelhouse

Act! vs. PointClickCare: Which is Best?

Act! vs. PointClickCare Best Overall: Act!

In our comparison of Act! vs. PointClickCare, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
PointClickCare Quick Info
WH Score:
6.7
Pricing Score:
6.1
Feature Score:
6.1
Usability Score:
6.1
Company Size:Small Business, Mid Market
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.5
per user / per month
PointClickCare Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Nurturing
  • Sales/Marketing Calendar
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Dashboard
  • KPI Tracking
  • Treatment Planning
  • Patient Referral Management
  • Electronic Prescriptions
PointClickCare Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Lead Registration
  • Lead Distribution
  • Lead Nurturing
  • Sales/Marketing Calendar
  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Dashboard
  • KPI Tracking
  • Treatment Planning
  • Patient Referral Management
  • Electronic Prescriptions

Pros & Cons

Act! Pros & Cons
Pros
  • I am a big fan of all the functions that this program has
  • It has been helpful to my company and me.
Cons
  • The reporting sucks
  • As for the whole program, it used to work great but not anymore.
PointClickCare Pros & Cons
Pros
    Cons

      Reviews

      Act! Reviews
      Top Favorable Review
      N
      Nancy
      Reviewed on Jul 2, 2021

      I am a big fan of all the functions that this program has. It has been helpful to my company and me.

      The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.

      Top Critical Review
      N
      Norman
      Reviewed on Jul 2, 2021

      Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.

      I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.

      The reporting sucks. As for the whole program, it used to work great but not anymore.

      PointClickCare Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      Act! Alternatives
      8.6
      PointClickCare Alternatives
      8.6
      Add to Compare

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      Act! vs. PointClickCare: Detailed Comparison

      Act! vs. PointClickCare Top Ratings & Reviews: Act!

      In our rating and review comparison of Act! vs. PointClickCare, Act! has 141 user reviews and PointClickCare has 0. The average star rating for Act! is 4.03 while PointClickCare has an average rating of 0.0. Act! has more positive reviews than PointClickCare. Comparing Act! vs. PointClickCare reviews, Act! has stronger overall reviews.

      Act! vs. PointClickCare Best Features & Functionality: Act!

      Act! vs. PointClickCare both offer a strong set of features and functionality including Customer Management, Contact Management, Reporting & Analytics, Workflow Automation, Call Management & Administration, Inventory Management, Customizable Items, Collaboration Tools, Systems/Administrative, Sync/Refresh, Integration Options, Microsoft 365, Deployment Options. In our feature comparison of Act! vs. PointClickCare, Act! offers more of the most popular features and tools than PointClickCare.

      Act! vs. PointClickCare Best Pricing: PointClickCare

      In our pricing comparison of Act! vs. PointClickCare, PointClickCare's pricing starts at N/A/month and is more affordable compared to PointClickCare's starting cost of N/A/month.

      Act! vs. PointClickCare Best Usability: Act!

      Our comparison of Act! vs. PointClickCare shows that Act! scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. PointClickCare scores higher in , but Act! has the best scores overall for system usability.

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