Act! vs. Pipeliner: Which is Best? - Wheelhouse

Act! vs. Pipeliner: Which is Best?

Act! vs. Pipeliner Best Overall: Act!

In our comparison of Act! vs. Pipeliner, Act! is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Pipeliner Quick Info
WH Score:
8.4
Pricing Score:
8.1
Feature Score:
8.5
Usability Score:
7.8
Company Size:Small Business, Mid Market
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.5
per user / per month
Pipeliner Pricing
Starter
$65
per user / per month
Business
$85
per user / per month
Enterprise
$115
per user / per month
Unlimited
$150
per user / per month

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Dashboard
  • KPI Tracking
  • Update/Patch Automation
  • Call Lists
  • Chat/IM
  • Email
  • Product Catalog
  • Custom Fields
  • Custom Tables
  • File Sharing
  • Notes
Pipeliner Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Dashboard
  • KPI Tracking
  • Update/Patch Automation
  • Call Lists
  • Chat/IM
  • Email
  • Product Catalog
  • Custom Fields
  • Custom Tables
  • File Sharing
  • Notes

Pros & Cons

Act! Pros & Cons
Pros
  • I am a big fan of all the functions that this program has
  • It has been helpful to my company and me.
Cons
  • The reporting sucks
  • As for the whole program, it used to work great but not anymore.
Pipeliner Pros & Cons
Pros
  • Learning and picking up how to use the system is simple.
Cons
  • Other functions besides sales are incorporated in this tool.

Reviews

Act! Reviews
Top Favorable Review
N
Nancy
Reviewed on Jul 2, 2021

I am a big fan of all the functions that this program has. It has been helpful to my company and me.

The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.

Top Critical Review
N
Norman
Reviewed on Jul 2, 2021

Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.

I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.

The reporting sucks. As for the whole program, it used to work great but not anymore.

Pipeliner Reviews
Top Favorable Review
T
Tracy
Reviewed on Jul 2, 2021

Learning and picking up how to use the system is simple

Locating gaps in the system for sales admin is hard.

Top Critical Review
T
Toby
Reviewed on Jul 2, 2021

Navigating it is simple, it is decent, and insights are offered to admins and sales reps by its AI

Other functions besides sales are incorporated in this tool

Alternatives

Act! Alternatives
8.6
Pipeliner Alternatives
8.6
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Act! vs. Pipeliner: Detailed Comparison

Act! vs. Pipeliner Top Ratings & Reviews: Pipeliner

In our rating and review comparison of Act! vs. Pipeliner, Pipeliner has 119 user reviews and Act! has 141. The average star rating for Pipeliner is 4.79 while Act! has an average rating of 4.03. Pipeliner has more positive reviews than Act!. Comparing Act! vs. Pipeliner reviews, Pipeliner has stronger overall reviews.

Act! vs. Pipeliner Best Features & Functionality: Pipeliner

Act! vs. Pipeliner both offer a strong set of features and functionality including Customer Management, Lead Management, Reporting & Analytics, Workflow Automation, Supported Channels, Collaboration Tools, File Management, Systems/Administrative, Sync/Refresh, Project Management Features, Data Migration, Identity and Access Management (IAM), Integration Options, Google Workspace, Compliance Accreditations, Limits. In our feature comparison of Act! vs. Pipeliner, Pipeliner offers more of the most popular features and tools than Act!.

Act! vs. Pipeliner Best Pricing: Act!

In our pricing comparison of Act! vs. Pipeliner, Act!'s pricing starts at $30/month and is more affordable compared to Pipeliner's starting cost of $65/month.

Act! vs. Pipeliner Best Usability: Act!

Our comparison of Act! vs. Pipeliner shows that Act! scores higher in usability for learning curve, ease of admin. Pipeliner scores higher in ease of use, meets requirements, setup & support, quality of support, but Act! has the best scores overall for system usability.

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